Ireland Bowman
Clarksville,IN
Overview
7
7
years of professional experience
Work History
Hotel Front Desk Clerk
Hilton
Clarksville, Indiana
07.2025 - Current
- Greeted guests warmly at the front desk during check-in and check-out.
- Resolved guest complaints promptly, ensuring a positive experience during their stay.
- Collaborated with team members to improve guest satisfaction and service quality, contributing to a welcoming atmosphere.
- Answered phone calls and addressed inquiries from guests or departments professionally, facilitating effective communication.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Met all guest requests promptly and courteously, ensuring a seamless and enjoyable experience.
Preschool Assistant Teacher
River Ridge Leaning Center
Jeffersonville, Indiana
11.2022 - 05.2025
- Responded swiftly and calmly to injuries, behavioral incidents, and emergencies, ensuring children's safety and well-being.
- Maintained constant supervision of children to ensure safe, secure environments.
- De-escalated emotional situations using calm communication and problem solving.
- Fostered positive relationships with families through consistent and professional communication, enhancing family engagement.
- Handled multiple responsibilities simultaneously while maintaining meticulous attention to detail, contributing to a structured classroom environment.
- Followed licensing regulations and child care policies at all times.
- Ensured safe and structured environments by actively supervising children and following safety procedures.
Salon Receptionist
Sports Clips
Clarksville, Indiana
06.2019 - 11.2022
- Scheduled appointments using salon management software effectively.
- Managed phone calls and responded to customer inquiries, enhancing client satisfaction.
- Created welcoming atmosphere through positive communication and engagement with clients.
- Assisted stylists by preparing client information before appointments.
- Maintained cleanliness and organization of salon areas, contributing to a positive client experience.
- Opened and closed reception area daily following established guidelines.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, IN05-2019
Cosmetology
Prosser School Of Cosmetology
New Albany, IN05-2019
Skills
- Hotel services and hospitality
- Customer service
- Complaint resolution
- Teamwork orientation
- Active listening
- Time management
- Adaptability
- Problem solving
- Critical thinking
- Calm and patient
- Safety procedures
Timeline
Hotel Front Desk Clerk
Hilton
07.2025 - Current
Preschool Assistant Teacher
River Ridge Leaning Center
11.2022 - 05.2025
Salon Receptionist
Sports Clips
06.2019 - 11.2022
High School Diploma -
Jeffersonville High School
Cosmetology
Prosser School Of Cosmetology