Professional Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline

Irene Holiday

MedCentris
Pollock,LA
1
Certification
16
years of professional experience

Dynamic Patient Care Coordinator with a proven track record at MedCentris, excelling in patient relations and appointment scheduling. Adept at HIPAA compliance and enhancing clinic workflow, I successfully streamlined processes, resulting in improved patient satisfaction and operational efficiency. Committed to delivering exceptional care and fostering strong communication between patients and healthcare providers.

Work History

Patient Care Coordinator

4 Months
MedCentris | 04.2026 - Current
  • Coordinated patient scheduling to optimize appointment availability and enhance service delivery.
  • Managed patient records using electronic health record systems, ensuring compliance with regulations and accuracy.
  • Implemented process improvements to streamline communication between patients and healthcare providers.
  • Trained new staff on patient intake procedures, promoting consistency in service delivery across departments.

Donor Tissue Coordinator

2 Years 11 Months
Birth Tissue International | 04.2023 - 03.2026
  • Coordinated logistics for tissue procurement, ensuring timely and compliant operations across multiple departments.
  • Developed and implemented training programs for staff to enhance procedural knowledge and compliance standards.
  • Streamlined communication processes between teams, improving collaboration and reducing response times to inquiries.
  • Managed documentation processes for regulatory compliance, maintaining accuracy and thoroughness in record-keeping.

Clinical Coordinator

5 Years 4 Months
Logistics Health Incorporated | 04.2017 - 08.2022
  • Coordinated clinical operations to ensure efficient patient care delivery.
  • Developed and implemented training programs for new staff members.
  • Streamlined communication between healthcare providers and patients for improved service.
  • Managed scheduling of appointments to optimize resource utilization.

Medical Office Specialist/ Medical Assistant

5 Years 5 Months
Rapides Regional Physicians Group | 08.2010 - 01.2016
  • Managed patient scheduling to optimize appointment flow and reduce wait times.
  • Coordinated communication between patients and medical staff to ensure seamless service delivery.
  • Implemented electronic health record systems to enhance data accuracy and accessibility.
  • Trained new staff on administrative procedures, fostering a collaborative work environment.

Education

Bachelor of Science - Business Administration

LSU-ALEXANDRIA | Alexandria, LA | 08-2021

Minor in business management

Clinical Medical Assistant

Blue Cliff College | LA | 05-2010

Medical Office Specialist

Central Louisiana Technical College | Alexandria, LA | 08-2009

Skills

Critical thinking skills
HIPAA compliance
Organizational skills
Appointment scheduling
Patient relations
Attention to detail
Insurance verification
Patient care
Patient care coordination
Verbal and written communication
Scheduling
Medical terminology
Patient records management
Patient documentation
Documentation
Patient registration
Payment collection
Creative problem solving
New hire training
Claims processing
Medical data collection
Case management

Affiliations

American Medical Technologies

Certification

Registered Medical Assistant

BLS/CPR Certification

Timeline

Patient Care Coordinator

MedCentris
04.2026 - CurrentRead More

Donor Tissue Coordinator

Birth Tissue International
04.2023 - 03.2026Read More

Clinical Coordinator

Logistics Health Incorporated
04.2017 - 08.2022Read More

Medical Office Specialist/ Medical Assistant

Rapides Regional Physicians Group
08.2010 - 01.2016Read More

LSU-ALEXANDRIA

Bachelor of Science from Business Administration
Read More

Blue Cliff College

Clinical Medical Assistant
Read More

Central Louisiana Technical College

Medical Office Specialist
Read More
Irene Holiday