Dynamic Patient Care Coordinator with a proven track record at MedCentris, excelling in patient relations and appointment scheduling. Adept at HIPAA compliance and enhancing clinic workflow, I successfully streamlined processes, resulting in improved patient satisfaction and operational efficiency. Committed to delivering exceptional care and fostering strong communication between patients and healthcare providers.
Work History
Patient Care Coordinator
4 Months
MedCentris | 04.2026 - Current
Coordinated patient scheduling to optimize appointment availability and enhance service delivery.
Managed patient records using electronic health record systems, ensuring compliance with regulations and accuracy.
Implemented process improvements to streamline communication between patients and healthcare providers.
Trained new staff on patient intake procedures, promoting consistency in service delivery across departments.
Donor Tissue Coordinator
2 Years 11 Months
Birth Tissue International | 04.2023 - 03.2026
Coordinated logistics for tissue procurement, ensuring timely and compliant operations across multiple departments.
Developed and implemented training programs for staff to enhance procedural knowledge and compliance standards.
Streamlined communication processes between teams, improving collaboration and reducing response times to inquiries.
Managed documentation processes for regulatory compliance, maintaining accuracy and thoroughness in record-keeping.
Clinical Coordinator
5 Years 4 Months
Logistics Health Incorporated | 04.2017 - 08.2022
Coordinated clinical operations to ensure efficient patient care delivery.
Developed and implemented training programs for new staff members.
Streamlined communication between healthcare providers and patients for improved service.
Managed scheduling of appointments to optimize resource utilization.
Medical Office Specialist/ Medical Assistant
5 Years 5 Months
Rapides Regional Physicians Group | 08.2010 - 01.2016
Managed patient scheduling to optimize appointment flow and reduce wait times.
Coordinated communication between patients and medical staff to ensure seamless service delivery.
Implemented electronic health record systems to enhance data accuracy and accessibility.
Trained new staff on administrative procedures, fostering a collaborative work environment.
Education
Bachelor of Science - Business Administration
LSU-ALEXANDRIA | Alexandria, LA | 08-2021
Minor in business management
Clinical Medical Assistant
Blue Cliff College | LA | 05-2010
Medical Office Specialist
Central Louisiana Technical College | Alexandria, LA | 08-2009