Summary
Overview
Work History
Education
Skills
Skillsachievements
References
References
Timeline
Generic

Irene Kirkland

Stafford,Texas

Summary

My goal is to obtain a position in an environment that focuses on technology & store merchandise with the possibilities of growth and advancement with-in the company. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.

Overview

3
3
years of professional experience

Work History

Stocker

Walmart Super Center
Missouri City, TX
06.2024 - Current
  • Operated motorized equipment such as, pallet jacks
  • Provided customer service by answering questions about product location, price and availability.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Sorted returned merchandise for restocking or disposal.
  • Stocked shelves with newly arrived products.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Participated in physical inventories of stock on hand periodically.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Performed inventory counts of merchandise on a regular basis.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.

Digital Personal Shopper

Walmart Super Center
Missouri City, Texas
09.2022 - Current
  • Position: Digital Personal Shopper
  • Duties multi-tasking, dispensing and preparing online food orders, staging online orders and quality control checks.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Identified customer needs by asking questions and advising on best solutions.

Home Health Aide

Rehebooth Home Health Care
Houston, Texas
04.2022 - Current
  • Duties multi-tasking, infection control, meal prep cleaning
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.

Sales Floor Associate

Spirit Halloween
Stafford, Texas
07.2021 - 11.2021
  • Position: Floor sales & Customer Service Associate
  • My duties for floor associate were to restock and walk the floor and put misplace merchandise back in their proper places as well as pulled online and phone orders for customer pickup.
  • Operated cash register to process customer purchases accurately and efficiently.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
  • Resolved customer complaints promptly and professionally according to company policies.
  • Greeted customers upon entering store and provided assistance in locating desired items.
  • Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.

Professional Dog Bather

Pet Smart
Richmond, Texas
11.2018
  • My duties combing and brushing out the dog’s coat, washing the dog with specific grooming instructions, clipping the nails as well as brushing and cleaning their teeth and while maintaining a safe and clean workspace
  • Followed established protocols for handling difficult pets in order to ensure safety of both animal and groomer.
  • Ensured that all areas were cleaned properly following completion of job.
  • Observed animals closely before, during, and after each grooming session to identify potential problems such as skin conditions or parasites.
  • Maintained a safe working environment by adhering to safety procedures and regulations.
  • Monitored animals for any signs of stress or illness during bathing process.
  • Assisted with brushing teeth, trimming nails, cleaning ears and eyes, as well as clipping fur as needed.
  • Greeted customers and answered questions about services offered.
  • Checked for fleas and ticks on animals upon arrival in order to prevent spread of infestations.
  • Scheduled appointments for pet owners according to their availability.

Education

Thurgood Marshall High School
Missouri City, TX
05.2016

Skills

  • Customer service
  • Engaging customers
  • Knowledgeable
  • Reliable information
  • Assisting customers
  • Promoting sales
  • Problem-solving
  • Communication
  • Building relationships
  • Daily living skills
  • Merchandise Stocking
  • Pallet Jack Operation
  • Flexible Schedule
  • Proper Stacking and Storage
  • Safety methods
  • Willing to Learn
  • Friendly and Personable
  • Positive Attitude

Skillsachievements

Acknowledge the customer verbally, with a warm friendly smile and or eye contact. I am a friendly customer service member. I am willing to go above and beyond to engage customers with knowledgeable and reliable information, I’m always willing to assist customers/co-workers with their online, in store shopping, browsing needs! I promote sales with store merchandise. I am a valuable team player who addresses and resolves problems in a timely manner, evaluate and prioritize challenging situation and contact proper leadership when needed. I showcase my ability to communicate effectively via telephone e-mail face-to-face and text. I personally try to build a relationship with the customers to positively represent the company. Assist with daily activity living skills for adult’s toddlers and pediatrics.

References

  • Tiffney Wallace, Instructor, Purpose Dance Academy, (832)-367-3889, purposetodanceacademy@gmail.com
  • Ms. Estelle Garner, Teacher Assistant, 3244 North Linden Road, Flint, MI, 48504, (810) 308-5295, 23.sgarner@heritageacademies.com
  • Maria Abraham, Registered Nurse, Houston Methodist Sugarland Hospital, 16655 Southwest Fwy, Sugarland, Texas, 77479, maria.joseph.abraham@gmail.com
  • Ms. Lisa Team Lead Walmart ,5501 Hwy 6, Missouri City, TX 77459 (832)443-5602

References

References available upon request.

Timeline

Stocker

Walmart Super Center
06.2024 - Current

Digital Personal Shopper

Walmart Super Center
09.2022 - Current

Home Health Aide

Rehebooth Home Health Care
04.2022 - Current

Sales Floor Associate

Spirit Halloween
07.2021 - 11.2021

Professional Dog Bather

Pet Smart
11.2018

Thurgood Marshall High School

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Irene Kirkland