Highly motivated VIP Manager/ Sales Associate with extensive
customer service and sales experience. Outgoing
sales professional with a track record of driving
increased sales, improved buying experience and
elevating company profile with the target market.
Consistently recognized for sales performance and
excellence in customer service. well-versed in
successful sales techniques and approaches,
relationship building, and long-term customer
retention strategies. Demonstrated competency in
Customer service and Sales and Always closing the
deal. Focused on maximizing bottom-line
profitability by satisfying customer needs and
business targets through being a strong closer.
Hi, I’m
Jody Frazier
Hollywood,FL
Summary
Overview
4
years of professional experience
Work History
Chrysler Dodge Jeep Ram
VIP Manager
09.2022 - Current
Job overview
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules, and monitored performance.
Chrysler Jeep Dodge Ram
Sales Associate
02.2022 - 09.2022
Job overview
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives, and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed up on warm Internet leads and respond to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on the lot and in the showroom to answer questions about the brand and available inventory.
HGreg Car Dealership
Sales Associate Specialist
09.2019 - 09.2021
Job overview
- Closed sales by overcoming objections, asking for sales, negotiating prices, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Responded to customer inquiries via telephone and email.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Prepared purchased vehicles and completed final delivery checks.
- Developed strong rapport with customers and created a positive impression of the business.
Education
F&I Manager Training Online
Bachelor of Arts from Business Administration And Management
05.2025
University Overview
Skills
Test Drives
Consultative techniques
Upselling strategies
Pre-Owned Vehicles
Financing Options
Sales
Aftermarket Products
Networking
Conflict Resolution
Financing knowledge
Relationship building
Competitive
Negotiations strength
Persuasive communication style
Timeline
VIP Manager
Chrysler Dodge Jeep Ram
09.2022 - Current
Sales Associate
Chrysler Jeep Dodge Ram
02.2022 - 09.2022
Sales Associate Specialist
HGreg Car Dealership
09.2019 - 09.2021
F&I Manager Training
Bachelor of Arts from Business Administration And Management