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Irene Salas
Westminster,CA
Summary
Proactive Pharmacy Technician experienced in managing customer relationships and resolving prescription-related issues. Skilled in utilizing pharmacy software to enhance operational efficiency and maintain accurate records, contributing to improved patient satisfaction and compliance.
Overview
2
2
Bilingual Spanish
1
1
Licensed Pharmacy Technician
18
18
years of professional experience
Work History
Pharmacy Technician
Vons Pharmacy
Lakewood, California
08.2008 - 02.2026
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Monitored inventory levels and restocked shelves to ensure availability of products.
- Operated pharmacy software to manage prescription records and billing processes.
- Collaborated with healthcare providers to resolve prescription-related issues promptly.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics,
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Education
Some College (No Degree) - Pharmacy
Skills
- Prescription processing
- Effective communication
- Problem solving
- Data entry
- Customer relationship management
- Compliance assurance
- Claims transmission
- Pharmacy software
- Medication preparation
- Stocking shelves
- Pharmacy ethics
- Prescription filling
Languages
Spanish
Native/ Bilingual
Certification
Pharmacy Technician- Certified Board of Pharmacy
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridRemoteOpen to relocation: No
Minimum Desired Compensation
$26/hrReferences
References available upon request.
Timeline
Pharmacy Technician - Vons Pharmacy
08.2008 - 02.2026
American Career College - Some College (No Degree), Pharmacy