Irene Valverde
El Paso
Summary
Detail-oriented Pharmacy Technician with expertise in HIPAA compliance and medication management. Committed to optimizing pharmacy operations while maintaining high standards of patient confidentiality and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
El Paso, TX
07.2018 - Current
- Assisted pharmacists in medication management, improving patient safety through thorough verification methods.
- Maintained inventory levels through systematic tracking, reducing waste and optimizing stock availability.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging accurately, ensuring compliance with state and federal regulations.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
- Participated in community health events, representing pharmacy and providing valuable health information.
Education
Bachelor of Science - Biological Sciences With Biomedical Concentration
The University of Texas At El Paso
El Paso, TX05-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Customer service
- Certified pharmacy technician
- Multitasking and organization
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens
07.2018 - Current
Bachelor of Science - Biological Sciences With Biomedical Concentration
The University of Texas At El Paso