Irfan Chavdi
Sam's Club
Chicago,IL
28
years of professional experience
Accomplished Sales Manager with 20+ years of experience driving business growth and forging strategic partnerships. Expert in optimizing team performance, reducing costs, and improving operational efficiency. Proven leader in recruitment, mentoring, and managing significant financial responsibilities, with a strong record of exceeding sales targets. Ready to bring a results-driven approach to a new organization.
Work History
Front End Supervisor
8 Months- Supervised front-end associates to maintain smooth checkout, service desk, and member flow.
- Trained cashiers on register procedures, membership checks, and accurate transaction handling.
- Resolved member concerns quickly to support positive service and repeat visits.
- Monitored self-checkout activity to reduce delays and improve lane availability.
Frontline Specialist
1 Year 11 Months- Provided exceptional customer service by addressing member inquiries, resolving complaints, and ensuring a positive shopping experience.
- Managed cash register operations, processing transactions and handling returns, ensuring accurate cash balance at end of shifts.
- Assisted with merchandising tasks, stocking shelves and organizing products to maintain clean, attractive displays for improved customer experience.
- Promoted and sold memberships by clearly communicating benefits of Sam's Club services to potential members, enhancing customer engagement.
- Assisted with merchandising tasks, such as stocking shelves, organizing products, and maintaining clean, organized displays.
Frontline Cashier
3 Months- Processed customer transactions accurately, contributing to smooth checkout experiences.
- Provided friendly service while resolving customer concerns, improving overall shopping satisfaction.
- Maintained clean, organized checkout area, ensuring supplies were replenished and product displays were appealing.
- Assisted in maintaining a clean and organized checkout area, replenishing supplies and managing product displays near registers.
Sales Manager
24 Years 10 Months- Streamlined site processes to enhance team performance, contributing to a 15% increase in overall sales.
- Executed cost reduction strategies that minimized waste by 20% while optimizing staffing levels.
- Coordinated interview and onboarding for new employees to facilitate seamless team integration.
- Facilitated the interview and onboarding process for new employees, ensuring seamless integration into the team.
Team Lead/ Customer Service
1 Year 9 Months- Utilized effective sales techniques and strategies to build customer relationships and close sales, contributing to a 30% increase in sales.
- Operated cash registers and electronic payment systems with accuracy, contributing to seamless transaction experiences.
- Processed customer transactions promptly and accurately, ensuring compliance with established timeframes.
- Collaborated with team members to achieve sales targets, enhancing store performance through effective communication.
Education
Bachelors of Arts - English
Skills
Process Optimization
Leadership
Sales growth
Sales management
Retail
Cash Management
Cash Handling
Point of Sale System
Collaboration
Excel
Microsoft Office
Transaction Accuracy
Timeline
Front End Supervisor
Sam's Club
03.2026 - CurrentRead More
Frontline Specialist
Sam’s Club
04.2024 - 03.2026Read More
Frontline Cashier
Sam’s Club
01.2024 - 04.2024Read More
Team Lead/ Customer Service
Target
02.2006 - 11.2007Read More
Sales Manager
Village Discount Outlet
03.1999 - 01.2024Read More
J.P Arts and Sciences College
Bachelors of Arts from English
Read More