Iriavelisse Mateo Cruz
Reading,PA
Summary
Returns processing experience with inventory management and database accuracy. Ensures policy compliance, maintains accurate records, and supports efficient order resolution. Builds process knowledge quickly and performs reliably in fast-paced environments.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Costumer Returns Associate
Amazon
Reading, Pennsylvania
07.2023 - Current
- Inspected customer returns and processed items per company policy to ensure accuracy and compliance.
- Reviewed returned items for damage or defects and entered findings into database.
- Used computer systems and scanners to record returned merchandise and update inventory records.
- Collaborated with team members and managed tasks independently in fast-paced environment to maintain workflow efficiency.
Education
High School Diploma -
Reading Senior High School
Reading, PA06-2016
Skills
- Returns processing
- Returns evaluation
- Inventory management
- Inventory tracking
- Process optimization
- Policy compliance
- Team collaboration
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Costumer Returns Associate
Amazon
07.2023 - Current
High School Diploma -
Reading Senior High School