Iris Amaya
Northridge,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Dollar Tree. Proven ability to enhance customer satisfaction through effective communication and support. Skilled in cash handling and transaction accuracy, demonstrating strong work ethic and integrity. Committed to maintaining a clean and organized environment to improve overall customer experience.
Overview
6
6
years of professional experience
Work History
Cashier
Dollar Tree
06.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with inquiries, providing product information and support.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
Waitress
Restaurante 7 Mares
11.2024 - 03.2025
- Provided excellent customer service in fast-paced dining environment.
- Took accurate orders and communicated effectively with kitchen staff.
- Assisted in training new waitstaff on menu items and service protocols.
- Maintained cleanliness and organization of dining area throughout shifts.
Cashier
Chatsworth Petroleum Inc.
10.2019 - 06.2024
- Collaborated with team members to optimize store operations during peak hours.
- Supported inventory management by restocking shelves and monitoring product availability.
- Learned safety protocols and procedures for handling cash and sensitive information.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Modern Parking
07.2020 - 08.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reduced processing errors by meticulously following transaction procedures.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
UEI College
Encino, CA06-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Cashier
Dollar Tree
06.2025 - Current
Waitress
Restaurante 7 Mares
11.2024 - 03.2025
Cashier
Modern Parking
07.2020 - 08.2021
Cashier
Chatsworth Petroleum Inc.
10.2019 - 06.2024
High School Diploma -
UEI College
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