Iris Chen
Lucky Star Restaurant
Wilmington,NC
1
Certification
3
years of professional experience
Developed strong patient care, communication, and organizational skills in clinical environment. Seeking to transition into new field from food, with background in understanding patient needs and care procedures. Dedicated to applying these skills to make positive impact in new role.
Work History
Host
3 Years 4 Months- Trained new hosts on customer service standards and operational procedures.
- Collaborated with management to improve guest experience through feedback implementation.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Associate of Science - Nursing
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Detail-oriented
Certification
- CNA - Certified Nursing Assistant
- American Heart Association: BLS CPR
- Red Cross: First AID
- OSHA
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Host
Lucky Star Restaurant
02.2023 - CurrentRead More
Cape Fear Community College
Associate of Science from Nursing
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