Iris Delgado
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales revenue at Dollar General. Excelled in cash handling and problem-solving, ensuring efficient transaction processes. Demonstrated exceptional teamwork and collaboration, contributing to significant store performance improvements. Skilled in multitasking and providing outstanding customer service, consistently fostering strong customer relationships.
Overview
1
1
year of professional experience
Work History
Sales Associate
Madrag Clothing Store
03.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Dollar General
08.2023 - 03.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
Madrag Clothing Store
03.2024 - Current
Sales Associate
Dollar General
08.2023 - 03.2024
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