Iris Medrano
Corona,California
Summary
Reliable, results-driven business owner with 5+ years of experience in the beauty industry, specializing in waxing services. Successfully launched and managing a thriving waxing salon, focusing on exceptional customer experiences and high-quality services.
Skilled in marketing strategies and financial management, with a commitment to maintaining a safe and welcoming environment. Accomplished at building strong client relationships and maintaining a loyal customer base. Passionate about the beauty industry and dedicated to delivering top-notch services that exceed client expectations.
Overview
7
7
years of professional experience
Work History
Owner/Esthetician
The Babe Cave Waxing Studio
10.2019 - Current
- Founded and managed a successful waxing salon, specializing in high-quality hair removal services
- Cultivated strong client relationships through personalized service, resulting in a loyal customer base and positive word-of-mouth referrals
- Managed inventory and financial operations, including budgeting and forecasting to ensure profitability
- Utilized social media and local marketing strategies to increase brand visibility and continuously attract new clients
Wax Specialist
European Wax Center
04.2019 - 09.2019
- Assisted customers by answering questions and fulfilling requests
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Serviced clients and upsold products personalized to clients needs post waxing services
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Shift Leader
Cycle Gear
11.2017 - 03.2019
- Upheld high standards of professionalism when dealing with customer issues and supporting staff
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Communicated with customers and team members to solve problems
Education
Esthetics License -
Paul Mitchell the School
03.2019
High School Diploma -
Norco High School
06.2015
Skills
- Bilingual (proficient in Spanish)
- Time Management
- Item Promoting
- Communication
- Detail Oriented
- Business Management
- Customer Service
- Team Leadership
Timeline
Owner/Esthetician
The Babe Cave Waxing Studio
10.2019 - Current
Wax Specialist
European Wax Center
04.2019 - 09.2019
Shift Leader
Cycle Gear
11.2017 - 03.2019
Esthetics License -
Paul Mitchell the School
High School Diploma -
Norco High School