Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iris Ramirez

Montgomery,IL

Summary

Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.

Overview

3
3
years of professional experience

Work History

Host/Server

Garden Berry Cafe
Hampshire, IL
06.2023 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Taking food and drink orders while providing great customer service.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Took orders from customers accurately and in a timely manner.

Cashier

Once Upon a Child
Elgin, IL
06.2022 - 06.2023
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Enhanced store appearance through systematic arrangement and replenishment of displays and merchandise racks.

Education

High School Diploma -

Oswego High School
Oswego
05-2025

Skills

  • Customer service
  • Point of sale operations
  • Menu knowledge
  • Inventory management
  • Effective communication
  • Cash handling

Languages

Spanish
Professional

Timeline

Host/Server

Garden Berry Cafe
06.2023 - Current

Cashier

Once Upon a Child
06.2022 - 06.2023

High School Diploma -

Oswego High School

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