Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
RegisteredNurse
Iris Verdial

Iris Verdial

Port St Lucie,FL

Summary

A dynamic leader and Registered Certified Pharmacy Technician, I leveraged problem-solving skills and medication dispensing expertise to enhance operational efficiency at Continucare and Target Pharmacy. Excelled in team collaboration, driving significant improvements in workflow optimization and service quality.

Customer-oriented Pharmacy Technician bringing many years of experience and strong background in many pharmacies. Expert in accurately filling prescription orders, maintaining confidential records, and supporting quality improvement and pharmacy procedure changes.

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Skilled Pharmacy Technician offering many years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines, and overall pharmacy operations.

Accomplished and certified Pharmacy Technician with over many years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner

Verdial Trucking Llc
02.2018 - 11.2024
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Registered Certified Pharmacy Technician

Continucare Medical Group (Humana)
01.2013 - 10.2016
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Restocked automated medication dispensing equipment.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Registered Certified Pharmacy Technician

Target Pharmacy
12.2007 - 01.2012
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Restocked automated medication dispensing equipment.
  • Reviewed and verified customer information and insurance provider information.
  • Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
  • Counted, measured, and compounded medications following standard procedures.
  • Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.

Education

GED -

McFatter Technical College And High School
Davie, FL
09-2021

Skills

  • Workflow optimization
  • HIPAA compliance
  • Pharmacy operations
  • Medication dispensing
  • Medication packaging
  • Manual and automated medication dispensing
  • Problem-solving skills
  • Drug inventory control
  • Insurance billing
  • Controlled substance handling
  • FDA compliance
  • Medication error prevention
  • Troubleshooting malfunctioning equipment
  • Team collaboration

Certification

  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • CPhT - Certified Pharmacy Technician
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Owner

Verdial Trucking Llc
02.2018 - 11.2024

Registered Certified Pharmacy Technician

Continucare Medical Group (Humana)
01.2013 - 10.2016

Registered Certified Pharmacy Technician

Target Pharmacy
12.2007 - 01.2012

GED -

McFatter Technical College And High School

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Iris Verdial