Joe Paschal
Kannapolis,NC
Summary
Results-oriented professional with extensive experience in strategic planning and project execution. Known for exceptional problem-solving skills and effective communication, consistently driving successful product launches and enhancing client satisfaction through tailored support.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Owner
Brew Solutions
Kannapolis, North Carolina
10.2024 - Current
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Established partnerships with vendors for enhanced service delivery and product offerings.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with clients to gather requirements and provide tailored support.
- Managed project timelines and resources to ensure successful product launches.
Owner
Tech Solutions
Cool Ridge, West Virginia
10.2014 - 12.2024
- Managed daily operations of business, including hiring and training staff.
- Oversaw team operations, ensuring effective communication and workflow management.
- Trained and mentored staff on new technologies and best practices.
- Maintained relationships with existing clients by providing superior customer service.
- Developed innovative technology solutions to meet client needs and improve efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Established partnerships with vendors for enhanced service delivery and product offerings.
- Oversaw budgeting and financial management.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Provided direction and guidance to employees.
- Collaborated with clients to gather requirements and provide tailored support.
- Managed project timelines and resources to ensure successful product launches.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Led startup and creation of operational procedures and workflow planning.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Collaborated with other owners on joint ventures and shared resources.
- Ensured compliance with local, state, and federal regulations.
Territory manager and service manager
Ecolab
Saint Paul , MN
10.2013 - 01.2015
- Devised territory sales plans to exceed revenue and market penetration goals.
- Developed and implemented strategies to increase sales in assigned territory.
- Implemented strategic sales initiatives to promote new products effectively.
- Analyzed market trends to identify growth opportunities in the territory.
- Established relationships with key customers, vendors, and distributors in the area.
- Managed customer relationships to ensure satisfaction and retention.
- Conducted regular site visits to assess client needs and service effectiveness.
- Provided training to customers on product usage and best practices.
Service technician
Statewide service
Nitro, West Virginia
01.2014 - 10.2014
- Diagnosed equipment failures and performed necessary repairs efficiently.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Operated various tools and equipment safely to complete service tasks.
- Provided technical support to clients during service calls, ensuring timely resolutions.
- Identified equipment issues and developed solutions to address customer challenges.
- Collaborated with team members to improve service delivery effectiveness.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
Education
Associate of Applied Science -
National Institute Technology
Cross Lanes, West VirginiaSkills
- Project management
- Financial management
- Vendor negotiation
- Vendor management
- Regulatory compliance
- Operational systems
- Strategic planning
- Technology solutions development
- Sales strategy
- Operational efficiency
- Workflow optimization
- Process optimization
- Product innovation
- Service enhancement
- Operational improvements
- Tech solutions
- Technical solutions
- Technical support
- Quality assurance
- Client support
- Customer relationship management
- Team leadership
- Staff training
- Effective communication
- Problem solving
- Relationship building
- Ventilation systems
- Leak detection
- Blueprint interpretation
- Water heater repair
- Commercial plumbing
- Equipment optimization
- Equipment optimization
Certification
- Master plumbers certification
- EPA certification
- Certified dishwasher tech
- Certified beverage equipment
- Multiple certifications on Hobart equipment
- Sales certification, Ecolab
- Sales certification, Hobart
- Food equipment certifications
- Electronics degree
Affiliations
- Partnered with vendors
- Built relationships with different companies
- Build intricate repair for equipment with parts, not available
Timeline
Owner
Brew Solutions
10.2024 - Current
Owner
Tech Solutions
10.2014 - 12.2024
Service technician
Statewide service
01.2014 - 10.2014
Territory manager and service manager
Ecolab
10.2013 - 01.2015
Associate of Applied Science -
National Institute Technology