Irish Newsome
Lithonia,GA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
24
24
years of professional experience
Work History
PBX Operator SCHEDULER/Front Desk Receptionist
MedCura Health Center
Stone Mountain, GA
12.2012 - Current
- Act as first point of contact with in the scheduling department for new and reoccurring patients appointment. Answered inbound multi-line phone system in a high volume call center to respond to inquiries and transfer calls to correct departments and personnel.
- Enters all patient demographic, insurance and financial information. Family Medicine, Dental, OB/GYN, Behavior Health, Gastroenterology, Remote Vision and COVID-19 Relief.
Front Desk Receptionist/Insurance Agent
Georgia Periodontics
Atlanta, GA
10.1997 - 09.2012
- Greeted patients and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Check patient in and out for their appointment, treatment plans for patients.
- Verification of insurance
- Assist Doctor's in surgery
Education
Associate of Science -
Drake State Community And Technical CollegE
Selma, ALHigh School Diploma -
Selma High School
Selma, AL06.1988
Skills
- Courteous and Professional
- Reliable and Punctual
- Records Management
- Administrative Support
- Microsoft Office Suite
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Multi-Line Phone Systems
- Attention to Detail
- Data Entry and Database Software
- Customer Service-Oriented
Timeline
PBX Operator SCHEDULER/Front Desk Receptionist
MedCura Health Center
12.2012 - Current
Front Desk Receptionist/Insurance Agent
Georgia Periodontics
10.1997 - 09.2012
Associate of Science -
Drake State Community And Technical CollegE
High School Diploma -
Selma High School
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