Summary
Overview
Work History
Education
Skills
Projects
Certification
Languages
Timeline
Generic

Irma Castro

Summary

Organized and dependable candidate with a positive attitude, successful at managing multiple priorities and groups of people through independent decision-making and organizational skills, as well as sound judgment. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Expo, Shift Lead/Manager/Server Assistant

Chow Yum
05.2021 - Current
  • Highly-skilled line worker, prep, and created Kitchen Training Manual

Freshman Cohort Leader

College Track
03.2023 - 05.2023
  • Teach college-readiness focused lessons to 18 LSU Freshman students, while leading discussions and tracking responses

Cashier, Customer Service

Panda Express
08.2020 - 05.2021
  • Manage cash, take customer orders

Cashier, Camp counselor, Party host

Adventure Quest Laser Tag
09.2018 - 07.2019
  • Attend customers, manage cash, managed parties of 10+ people

Administrative Assistant

Gulf Coast Social Services
08.2015 - 05.2019
  • Executed record filing system to improve document organization and management.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Bachelor of Arts -

Louisiana State University
Baton Rouge, LA
05.2023

Skills

  • Organizational skills
  • Communication skills
  • Leadership
  • Customer Service
  • Time Management
  • Detail Oriented
  • Worker Training
  • Interpersonal Skills
  • Critical Thinking
  • Active Listening
  • Decision-Making
  • Energetic and Enthusiastic

Projects

Chow Yum Kitchen Training Manual 2024 Created first training manual for new kitchen hires.

Certification

  • LSU Communicator Certificate CxC communication certificate - (2023)
  • Humanities Responsible Conduct of Research CITI PROGRAM certificate of completion (2021)
  • BFSC at LSU Appreciation certificate for continued support and dedication (2021)



Languages

English
Full Professional
Spanish
Native or Bilingual
French
Limited Working

Timeline

Freshman Cohort Leader

College Track
03.2023 - 05.2023

Head Expo, Shift Lead/Manager/Server Assistant

Chow Yum
05.2021 - Current

Cashier, Customer Service

Panda Express
08.2020 - 05.2021

Cashier, Camp counselor, Party host

Adventure Quest Laser Tag
09.2018 - 07.2019

Administrative Assistant

Gulf Coast Social Services
08.2015 - 05.2019

Bachelor of Arts -

Louisiana State University

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Irma Castro