Irma Garcia
Case HCS
Floresville
1
Certification
37
years of professional experience
Dynamic administrative professional with strong organizational skills and a proven track record at Brooke Army Medical Center. Expert in managing patient records and scheduling, ensuring compliance with HIPAA regulations. Recognized for enhancing office efficiency and maintaining accurate documentation, contributing to seamless operations in fast-paced environments.
Work History
Medical Clerk
4 Years 1 Month- Processed patient intake forms and updated medical records with accurate demographic and insurance information.
- Scheduled appointments, coordinated follow-up visits, and maintained organized office calendars.
- Answered phones, routed inquiries, and provided routine support to patients and clinical staff.
- Entered referral, billing, and chart data into electronic medical records with consistency.
Administrative Assistant
11 Years 8 Months- Coordinated appointment scheduling and calendar updates for medical staff and patient services.
- Managed correspondence, phone calls, and visitor inquiries with professionalism and confidentiality.
- Prepared, routed, and filed personnel and medical documents to maintain accurate records.
- Entered data into administrative systems while verifying accuracy and completeness.
Management Assistant
3 Years 9 Months- Coordinated calendars, meetings, and correspondence to support daily administrative operations.
- Prepared reports, memoranda, and office documents using Microsoft Office applications.
- Tracked records, files, and action items to maintain accurate organizational documentation.
- Reviewed incoming requests and routed information to appropriate staff for timely follow-up.
Medical Receptionist
2 Years 5 Months- Managed patient check-in, verifying demographics and insurance information for accurate record updates.
- Scheduled appointments and coordinated referrals using medical scheduling systems and clinic protocols.
- Answered high-volume calls, triaging inquiries and directing patients to appropriate departments.
- Collected, reviewed, and processed registration forms while maintaining strict confidentiality standards.
Secretary
5 Months- Scheduled appointments, coordinated calendars, and maintained daily office workflow for clinical staff.
- Drafted correspondence, memos, and meeting notes using accurate medical administrative formatting.
- Answered phones, screened inquiries, and routed messages to appropriate departments promptly.
- Managed confidential records, ensuring secure filing and compliance with privacy procedures.
Supply Clerk
14 Years 6 Months- Managed supply requisitions, ensuring timely issuance of parts, tools, and materials to support daily operations.
- Maintained accurate inventory records, updating stock levels and correcting discrepancies in supply documentation.
- Received, inspected, and stored incoming shipments in compliance with established property accountability procedures.
- Processed issue and turn-in transactions, supporting reliable control of accountable equipment and supplies.
Education
High School Diploma
Skills
Strong organizational skills
Copying documents
Time management
HIPAA regulations
Certification
HR -Human Resoures Generalist Certifcate
Civilian Personnel
Acquisition Technology And Logistics
Data Processing
D0D Goverment Purchase Card
Timeline
Medical Clerk
Case HCS
09.2017 - 10.2021Read More
Administrative Assistant
Brooke Army Medical Center
01.2006 - 09.2017Read More
Management Assistant
Brooke Army Medical Center
04.2002 - 01.2006Read More
Medical Receptionist
Brooke Army Medical Center
10.1999 - 03.2002Read More
Secretary
Brooke Army Medical Center
09.1999 - 02.2000Read More
Supply Clerk
Kelly Air Force Base
03.1985 - 09.1999Read More
HARLANDALE
High School Diploma
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San Antonio College
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