Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Irma Leibas

Cedar Lake,IN

Summary

Dynamic and versatile professional with a rich background as a Real Estate Agent, Certified Life Coach, and Correctional Deputy Sheriff with Cook County. Expert in negotiation, property showing, and inmate monitoring, demonstrating exceptional communication and de-escalation skills. Proven track record of enhancing client satisfaction and safety, leveraging marketing and surveillance expertise to achieve outstanding results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Self-employeed
02.2022 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances..
  • Advised clients on market conditions and property value for informed decision-making.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Prepared and presented contracts and other legal documents to clients.

Certified Life Coach

Self-employeed
05.2021 - Current


  • Facilitated group counseling sessions to support and encourage client growth.
  • Listened to clients' concerns and provided encouragement and support.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Connected clients with available resources to improve plan success.

Delivery Driver

Door Dash/Self-employeed
05.2021 - Current

Food delivery

  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Provided excellent customer service throughout the delivery process.
  • Followed all safety protocols while driving.
  • Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.

Correctional Deputy Sheriff

Cook County Sheriff's Department
Chicago, IL
05.2010 - 12.2024
  • Observed jail and detainee activity to maintain order and safety of civilians, detainees and officers.
  • Participated in continuous firearms proficiency, defensive tactics training through annual in-service training.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Handled inmate counts and searches for missing inmates.
  • Resolved issues and disputes between detainees professionally and respectfully.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution. Worked as lobby officer.
  • Participated in the Visiting Information Center. Ran lead reports for all applications received on a daily basis. Administrative duties included data entry, answering phone calls, making copies, running daily reports and copying warrants if needed.
  • Participated in the ART unit which consisted of working in a different division on a daily basis.
  • Participated in the Property Dept. (RCDC) where detainees personal belongings were checked in. Received, counted and recorded detainees personal funds.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.

Education

Bachelor of Professional Studies - Law Office Administration

Robert Morris University - Illinois
Chicago, IL
12.2009

Associate of Applied Science - Criminal Justice

The University of Texas At Brownsville And Texas Southmost College
Brownsville, TX
12.2004

Skills

  • Administrative Support
  • Marketing and Advertising
  • Safety and Security
  • Life Goals Assistance
  • Food Delivery
  • Gang awareness
  • Booking procedures
  • Mental health awareness
  • De-escalation techniques
  • Exchanges and refunds
  • Cash handling

Accomplishments

Received Above and Beyond the call of duty award.

Passed Sergeant test for Department of Corrections.

Certification

  • The Institute for Life Coach Training- 40 hours.

References

References available upon request.

Timeline

Real Estate Agent

Self-employeed
02.2022 - Current

Certified Life Coach

Self-employeed
05.2021 - Current

Delivery Driver

Door Dash/Self-employeed
05.2021 - Current

Correctional Deputy Sheriff

Cook County Sheriff's Department
05.2010 - 12.2024

Bachelor of Professional Studies - Law Office Administration

Robert Morris University - Illinois

Associate of Applied Science - Criminal Justice

The University of Texas At Brownsville And Texas Southmost College
Irma Leibas