Irma Ortega

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy
• Built relationships with customers to encourage repeat business

•Responsible for physically locating and matching accuracy of inventory to prevent shortages

• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
• Updated inventory and production information using warehouse management systems and scanner guns.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
• Preserved safe work environment by maintaining clean workstations and pallet area.

• Processed transactions using a point-of-sale system.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Developed trusting relationships with customers by making personal connections.
• Helped customers find specific products, answered questions, and offered product advice.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Upsold additional items based on customer interests and needs.
• Maintained up-to-date knowledge of store merchandise and policies.
• Demonstrated product features and benefits for customers' needs.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Organized stockroom shelves according to size, color or style.

• Organized stockroom shelves according to size, color or style.
• Processed transactions using a point-of-sale system.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Greeted customers and provided exceptional customer service.
• Developed promotional strategies to increase sales volume.
• Assisted customers with product selection, sizing and styling.
• Handled customer complaints in a professional manner.
• Helped customers find specific products, answered questions, and offered product advice.