Irma Ruby Estrada
Garland,TX
Summary
Dedicated and polished server with over nine years of experience delivering exceptional guest service in a high-volume, fast-paced restaurant environment. Proven ability to anticipate guest needs, upsell menu items, and maintain poise under pressure. Skilled in multitasking, team coordination, and fostering repeat customer loyalty. Now seeking to bring professionalism, attention to detail, and refined hospitality skills to a fine dining establishment committed to excellence.
Overview
9
9
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
Garland, TX
10.2016 - 07.2025
- I was trained as a server, bartender, busser, hostess, and in the kitchen for prep and assembly. I also served as an assistant manager for two of those years, but switched back to serving due to a lack of available hours.
Education
High School Diploma -
South Garland - Highschool
600 Colonel Dr, Garland, TX 7504305-2017
Associate of Applied Science - Diagnostic Medical Sonography
Dallas College
Dallas, TXSkills
- Fine-tuned guest service with attention to detail
- Strong knowledge of food presentation and menu guidance
- Fully bilingual in English and Spanish, able to communicate effectively with diverse guests and team members
- Consistently maintained professional and polished table etiquette
- Experienced in building rapport with guests
- Proficient in explaining dish ingredients and preparation methods
- Maintained a calm, composed presence during peak hours
- Effective problem-solving in a professional manner
- Experienced with POS systems, order accuracy, and check splitting
- Deep understanding of food safety and hygiene protocols
- Aware of allergy and dietary restriction protocols
- Able to quickly adapt to changing circumstances while maintaining high service standards
Accomplishments
- Employee of the Year
Recognized by management at Olive Garden for outstanding performance and dedication | 2023
Timeline
Server
Darden Restaurants, Olive Garden
10.2016 - 07.2025
High School Diploma -
South Garland - Highschool
Associate of Applied Science - Diagnostic Medical Sonography
Dallas College
Similar Profiles
Izabella PerezIzabella Perez
Team Member at Darden Restaurants, Olive GardenTeam Member at Darden Restaurants, Olive Garden
Rasmey OukRasmey Ouk
Assistant Manager - Service Professional at Darden Restaurants, Olive GardenAssistant Manager - Service Professional at Darden Restaurants, Olive Garden
Alina LiraAlina Lira
Host at Darden Restaurants, Olive GardenHost at Darden Restaurants, Olive Garden
Sarah BeltranSarah Beltran
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Vincent GonzalezVincent Gonzalez
Part-Time Clerk at QuikTripPart-Time Clerk at QuikTrip