Irrina Nusrat
Stony Brook
Summary
Dynamic and results-driven Sales Associate at Primark with a proven track record in customer service and team collaboration. Skilled in resolving customer inquiries and enhancing product visibility, I leverage strong communication skills to foster positive relationships and drive sales. Committed to maintaining high standards and achieving store targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Primark
Lake Grove
10.2023 - 01.2025
- Greeting customers and providing friendly, helpful service.
- Maintaining a clean, organized, and well-stocked shop floor.
- Working as part of a team to meet store targets, and maintain store standards.
- Responding to customer queries and resolving issues professionally.
- Promoting special offers and store promotions when required.
- Maintaining professional communication with managers and coworkers.
Cashier
Lavender superstore
Dhaka
05.2023 - 07.2023
- Resolved customer inquiries and addressed minor complaints effectively.
- Organized promotional displays to enhance product visibility and drive sales.
- Maintained consistent communication with managers, peers, and customers to ensure alignment.
- Leveraged product knowledge to assist customers in meeting their needs.
- Executed additional duties as assigned by management to support operations.
Volunteer
North city corporation
Dhaka
05.2022 - 06.2022
- Handing out templates
- Presenting the awareness of dengue spread to pedestrians
- Group management
Volunteer
Gulshan Society Park
Dhaka
12.2021 - 01.2022
- Assist 50+ customers and ascertain their wants and needs using product knowledge
- Establish and maintain positive business and customer relationships.
Education
Bachelor of Science - Biology
Stony Brook University
Stony Brook, NY05.2026
Highschool -
Scholastica
Dhaka, BangladeshSkills
- Customer service and support
- Data analysis and research
- Team collaboration
- Communication skills
- Time management
- Accountability
Timeline
Sales Associate
Primark
10.2023 - 01.2025
Cashier
Lavender superstore
05.2023 - 07.2023
Volunteer
North city corporation
05.2022 - 06.2022
Volunteer
Gulshan Society Park
12.2021 - 01.2022
Bachelor of Science - Biology
Stony Brook University
Highschool -
Scholastica