Irvan Celestin
Salesperson
Quincy,MA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Mobile Expert/Sales Associate
T-Mobile
19 High Street , Medford MA
02.2020 - 03.2020
- Responsibilities: Excelled in high-paced traffic. Retail wireless sales offer many products, services, and resolve customers' issues regarding devices and accounts.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Always looked to upsell the best recommended products and services.
- Consistently met and exceeded sales goals.
- Achieved sales award for new customer activations and feature add-ons.
- Received multiple store awards for sales accomplishments and customer satisfaction rating. Built relationships with customers to increase likelihood of repeat business.
BDC Specialist/Car Salesman
Honda Cambridge 275 Fresh Pond
Cambridge, MA
06.2019 - 10.2019
- Customer service, training development, business development, call center, hospitality, marketing, and logistics.
- Follow up with new leads.
- Answer all new and pre-owned vehicle leads with immediate email or phone call.
- Incoming/outgoing telephone calls to set and follow up on appointments.
- Tracking numerous metrics provided from systems to stay in line with corporate-mandated levels regarding conversion percentages, leading to opportunity conversion, e-leads to final sales.
- CRM/AutoAlert experience.
- Following vehicle data log.
Luxury Retail Jewelry Consultant
Kay Jewelers-Cambridge Side Galleria Mall
Cambridge City, MA
11.2018 - 05.2019
- Interact with customers, ask questions to guide and find confident results.
- Offer credit card options to customers.
- Build relationships with customers.
- Help customers with their items.
- Follow monthly standard goals.
- Stocking/organizing jewelry on the floor.
- Office organization, office calls.
Sales Associate
Macy's Finish Line Department
Cambridge City, MA
01.2018 - 07.2018
- Interact with customers, ask questions to guide and find the best sneakers for their comfort and preference.
- Checkout items.
- Follow weekly sales goal.
- Stocking/organizing the floor and keeping the floor clean.
- Organize and stock backroom.
Retail Cashier & Sales Floor Support
Nordstrom Rack
Boston, MA
10.2016 - 09.2017
- Greet and interacting with customers, give customers a great experience shopping while assisting them.
- Checkout items.
- Organizing and keeping the floor clean.
Education
High School Diploma -
Cambridge Rindge And Latin
Cambridge, MA06-2018
Associate of Arts - Business
Bunker Hill Community College
Charlestown, MASkills
- Version control systems
- Java expertise
- Mobile Device Management
- Mobile Application Development
- Cash Handling
- Customer Assistance
Timeline
Mobile Expert/Sales Associate
T-Mobile
02.2020 - 03.2020
BDC Specialist/Car Salesman
Honda Cambridge 275 Fresh Pond
06.2019 - 10.2019
Luxury Retail Jewelry Consultant
Kay Jewelers-Cambridge Side Galleria Mall
11.2018 - 05.2019
Sales Associate
Macy's Finish Line Department
01.2018 - 07.2018
Retail Cashier & Sales Floor Support
Nordstrom Rack
10.2016 - 09.2017
High School Diploma -
Cambridge Rindge And Latin
Associate of Arts - Business
Bunker Hill Community College
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