Iryna Kovalenko
Real Estate Agent/Broker
Summary
Accomplished real estate professional with a proven track record at Zephyr Realty, adept in contract negotiations and ensuring customer satisfaction. Leveraged problem-solving and clear communication to exceed client expectations, facilitating seamless transactions. Skilled in customer care, consistently fostering positive relationships and driving repeat business.
Overview
5
5
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Real Estate Agent
Shulikov Realty
Inman, SC
09.2024 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
Broker in Charge
Zephyr Realty
12.2023 - Current
- Generated new business opportunities through networking, referrals, and targeted marketing initiatives.
- Improved productivity with regular training sessions to enhance brokers'' skills in sales, negotiation, and market analysis.
- Arranged for inspections and surveys of sold properties.
- Advised clients on optimum buying and selling choices for maximum returns.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
Assistant Manager
Costner Realty
07.2020 - 10.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Education
Master of Science - Engineering
Kherson Engineering University
Ukraine 05.2001 -
Skills
Problem-solving
Ensuring customer satisfaction
Contract negotiations
Organizational skills
Clear communication
Positive attitude
Customer service and care
Problem-solving
Certification
Real Estate license, CA
Timeline
Real Estate Agent
Shulikov Realty
09.2024 - Current
Broker in Charge
Zephyr Realty
12.2023 - Current
Assistant Manager
Costner Realty
07.2020 - 10.2023
Real Estate license NC/SC
08-2018
Master of Science - Engineering
Kherson Engineering University
05.2001 -
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