Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Iryna Zhyvyliak

Kenmore,NY

Summary

Experienced Office Manager and administration professional in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

6
6
years of professional experience

Work History

Office Manager

Association-Energy Ecient Cities of Ukraine
Lviv, Ukraine
09.2021 - 09.2022
  • Inventoried and stocked office supplies
  • Created a productive, efficient work environment by completing tasks such as organizing the office, ensuring a safe and clean work space, and making sure all office equipment is functioning properly
  • Managed incoming and outgoing office communication, including telephone calls and emails
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Facilitated the payment documentation for all members of the association:

- Made the payment documentation

- Sent the payment documentation

- Monitored the sent documentation to ensure payment received

  • Arranged the humanitarian help for member cities that suffered the most after the full scale war started
  • Performed any other tasks provided by our CEO or his assistant.

Broker's Assistant

Celeritas Freight Solutions
Lviv, Ukraine (head Office In Chicago, USA)
06.2021 - 09.2021
  • Built the new loads into the system
  • Made check calls with drivers to make sure everything is alright, get their current location and their ETA
  • Sent and answered emails with an offer of cooperation
  • Assisted broker in finding a truck for new loads
  • Employed English language skills daily when speaking to English speaking drivers in the United States.

Waitress

Bachewski Restaurant
Lviv, Ukraine
05.2019 - 04.2020
  • Provided a high level of service to domestic and international guests
  • Utilized English language skills both in conversations with guests and also to provide translation.

Various

DikArt Creative Marketing
Lviv, Ukraine
08.2016 - 09.2019

Festival coordinator of international dance participant groups

  • Helped groups to get to the city if needed
  • Made sure the groups followed the festival program and arrived on time
  • Resolved any group member issues, if any arose

Manager of location for the weekends events in local mall

  • Supervised the work of all event employees to ensure they worked productively and helped them in case of any unexpected situations.

Receptionist

Old City Hostel
Lviv, Ukraine
06.2017 - 11.2017
  • Welcomed visitors with goodwill to create a friendly impression
  • Checked visitors in and out and explained the rules of the hostel to them
  • Organized work in the hostel efficiently so it's clean, tidy and everything works properly
  • Provided concierge-type services to visitors such as:

- Assisted with ordering taxi or Uber

- Made suggestion of places to visit within the city

- Answered any further questions visitors had

  • Answered phone calls and emails
  • Wrote a daily report on hostel settlement and current budget
  • Used English language skills to communicate with foreign visitors.

Education

Bachelor of Science in Sociology -

National University "Lviv Polytechnic"
Lviv, Ukraine
07.2020

Skills

  • Bilingual
  • Analytical
  • Communicative
  • Public Speaking
  • Organizational
  • Time management
  • Task prioritization
  • Detail-oriented
  • Fast Learner
  • Level-headed
  • Problem-solver
  • Diplomatic

Computer Skills:

  • Basic
  • MS Office
  • Google Workspace
  • Social Media
  • Adobe Illustrator (beginner)

Languages

Ukrainian
Native/ Bilingual
English
Full Professional
Russian
Native/ Bilingual

Affiliations

  • Ukrainians' Folk dance (16 years of dancing including participation in different competitions in Ukraine and abroad)
  • Travels (visited near 10 countries such as: Poland, Turkey, Hungary, Italy, Austria, Sakartvelo (Georgia), Czech Republic, USA (before I moved here), Bulgaria, Romania + travels within Ukraine)
  • Charity and Volunteering (All-Ukrainian charitable foundation "Heart to heart", Charitable organization "Sirko's house", Public organization "13").

Timeline

Office Manager

Association-Energy Ecient Cities of Ukraine
09.2021 - 09.2022

Broker's Assistant

Celeritas Freight Solutions
06.2021 - 09.2021

Waitress

Bachewski Restaurant
05.2019 - 04.2020

Receptionist

Old City Hostel
06.2017 - 11.2017

Various

DikArt Creative Marketing
08.2016 - 09.2019

Bachelor of Science in Sociology -

National University "Lviv Polytechnic"
Iryna Zhyvyliak