Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isa Reed

North Las Vegas,Nevada

Summary

Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment. Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
10.2022 - 05.2023
  • Highly motivated individual with a passion for excellent customer service
  • Possesses a strong work ethic and a team-player attitude
  • Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking
  • Committed to providing outstanding customer service and maintaining a clean, organized environment
  • Reliable individual with experience in providing exceptional customer service in fast-paced retail environments
  • Skilled in taking orders, preparing food, and operating cash registers
  • Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations
  • Committed to delivering a positive customer experience and ensuring customer satisfaction
  • Skills: Food service, Customer service, Communication skills, English, Guest services

Sales Associate

Sally Beauty
03.2023 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

High school -

Shadow ridge highschool
North Las Vegas, NV
05.2024

Skills

  • Food service
  • Customer service
  • Communication skills
  • Guest services
  • Time Management
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Cleaning
  • Cash Handling
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Verbal and written communication
  • Initiative and Self-Motivation
  • Drive-Thru Operations
  • Heavy Lifting
  • Store Opening and Closing
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Complex Problem-Solving
  • Creativity and Innovation
  • Inventory Restocking
  • Menu Memorization
  • Telephone Etiquette
  • Food Running
  • Beverage Preparation
  • Assertiveness
  • Equipment Maintenance
  • Salesmanship
  • Diversity awareness
  • Sales expertise
  • Quality Control Checks
  • Product Promotion
  • Production Line Work
  • Multitasking and Organization
  • Team Player
  • Adaptability and Flexibility
  • Attention to Detail
  • Order Taking
  • Dependable and Cooperative
  • Cleaning and sanitizing
  • Money Handling
  • Cash Register Operations
  • Decision-Making
  • Guest service
  • Basic Math
  • Food Safety
  • Handling Complaints
  • Resolving Complaints
  • Payment Processing
  • Cash Drawer Operations
  • Packaging and Labeling

Languages

French
Limited Working

Timeline

Sales Associate

Sally Beauty
03.2023 - 04.2023

Crew Member

McDonald's
10.2022 - 05.2023

High school -

Shadow ridge highschool
Isa Reed