Isaac Appleberry
Louisville,KY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Front Office Assistant
American National University
2023.09 - Current
- Answered phones promptly and directed incoming calls to the correct offices
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to company employees by copying, faxing, and filing documents
- Managed multiple tasks and met time-sensitive deadlines.
Emergency Response Auditor
Gridhawk
2022.09 - 2023.06
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities.
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
2022.04 - 2022.09
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Intern Trainee
Job Corps
2022.04 - 2022.09
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Drafted professional memos, letters, and marketing copy to support business objectives and growth
- Routed business correspondence, documents, and messages to correct departments and staff members
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certification of Culinary Arts - Culinary Arts
Southwestern Community College
Sylva, NC10.2022
High School Diploma -
Boerne - Samuel V Champion High School
Boerne, TX06.2021
Skills
- Data verification
- Application processing
- Student inquiry assistance
- Computer literacy
- Telephone etiquette
- Client Engagement
- Inbound and outbound calls
- Recordkeeping
- Billing and Invoicing
- File Maintenance
- Document Control
- Word Processing
- Conflict Management
Certification
- FERPA and Sexual Harassment training course, ANU, 2023
- Leadership Development Certification, Job Corps, 2022
- Business Administration Certification, Job Corps, 2022
- Certificate of Culinary Arts, Job Corps, 2022
Timeline
Front Office Assistant
American National University
2023.09 - Current
Emergency Response Auditor
Gridhawk
2022.09 - 2023.06
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
2022.04 - 2022.09
Intern Trainee
Job Corps
2022.04 - 2022.09
Certification of Culinary Arts - Culinary Arts
Southwestern Community College
High School Diploma -
Boerne - Samuel V Champion High School
- FERPA and Sexual Harassment training course, ANU, 2023
- Leadership Development Certification, Job Corps, 2022
- Business Administration Certification, Job Corps, 2022
- Certificate of Culinary Arts, Job Corps, 2022
Similar Profiles
Tracy ThompsonTracy Thompson
Consultant/International Advisor / Adjunct Faculty at American National UniversityConsultant/International Advisor / Adjunct Faculty at American National University
Lesa MooreLesa Moore
Director of Healthcare Sciences at American National UniversityDirector of Healthcare Sciences at American National University
Raya BanksRaya Banks
Financial Aid Advisor, Enrollment Specialist, Student Services at AMERICAN NATIONAL UNIVERSITY/NATIONAL COLLEGEFinancial Aid Advisor, Enrollment Specialist, Student Services at AMERICAN NATIONAL UNIVERSITY/NATIONAL COLLEGE