Isaac Bowler
San Francisco,California
Summary
To obtain a position in the community where I can apply my lived experience, communication skills, and empathy to support others, while continuing to grow through ongoing learning, resilience, and adaptability.
Overview
9
9
years of professional experience
Work History
Desk Clerk
Tenderloin Housing Clinic
San Francisco, CA
12.2025 - Current
- Receive and appropriately direct and/or respond to tenant complaints, work-orders, and other tenant concerns in a timely and efficient manner and with excellent customer service.
- Ensure security of the hotel by utilizing video surveillance and conducting hourly rounds to monitor all entrances, common areas, and building perimeter, and swiftly respond to and appropriately report all safety issues, crises, emergencies and all other concerns.
- Greet tenants, staff, and visitors cordially to the hotel and set a hospitable tone.
- Follow and model building safety procedures at all times.
Clinical Assistant Intern
San Francisco AIDS Foundation
San Francisco, California
07.2025 - 10.2025
- I worked shadow shifts to assist in facilitating groups and events.
- Assisted in taking calls and scheduling appointments for HIV/HEP-C testing.
- Helped test HIV and HEP-C testing in a clinical lab environment.
- Assisted healthcare providers with patient intake and documentation processes.
Contact Representative
Internal Revenue Service, IRS
Oakland, California
09.2020 - 10.2023
- Assisted customers with account issues for their business, estate, or trust.
- Explained tax regulations and procedures to ensure compliance and understanding.
- Provided information and documents to the customer.
- Assisted the customer with questions that involve business issues.
Afternoon Monitor
San Francisco Unified School District, New Traditions Elem
San Francisco, California
05.2017 - 06.2020
- I monitored my customers during their lunch and extracurricular activities.
- Be present to de-escalate all disputes or problems.
- Provided additional assistance to my customers.
- Ensured safety protocols were followed throughout the school day.
Mentor Intern
L.E.G.A.C.Y
San Francisco, California
05.2017 - 05.2018
- Assisted clients with making and following through on IEPs, court hearings, etc.
- Arranged transportation to and from the client's home if needed.
- Offered one-on-one individual support, and assisted in problem solving.
- Created linkage between teachers, probation officers, mental health workers, and social workers.
Education
Some College (No Degree) - Community Health
City College of San Francisco
San Francisco, CAHigh School Diploma -
Deer Valley High School
Antioch, CA06-2015
Skills
- Patient intake
- Medical scheduling
- Clinical documentation
- HIV/HEP-C testing
- Communication strategies
- Account management
- Health regulations
- Customer support
Timeline
Desk Clerk
Tenderloin Housing Clinic
12.2025 - Current
Clinical Assistant Intern
San Francisco AIDS Foundation
07.2025 - 10.2025
Contact Representative
Internal Revenue Service, IRS
09.2020 - 10.2023
Afternoon Monitor
San Francisco Unified School District, New Traditions Elem
05.2017 - 06.2020
Mentor Intern
L.E.G.A.C.Y
05.2017 - 05.2018
High School Diploma -
Deer Valley High School
Some College (No Degree) - Community Health
City College of San Francisco