Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Isaac Bucknell

Isaac Bucknell

Holly Springs

Summary

Offering strong interpersonal skills and readiness to learn and develop in fast-paced environment. Brings ability to quickly grasp vehicle maintenance basics and effective customer service techniques. Ready to use and develop customer service and vehicle maintenance skills in Customer Service role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

The Home Depot
12.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Web Developer

Biblical Foundations for Freedom
03.2019 - Current
  • Company Overview: https://bffbible.org
  • Developed custom web templates, resulting in tailored solutions for client needs.
  • Integrated the website with the Content Management System, Expression Engine, for owner to continually post articles and videos
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • The website is an ongoing project being updated with new features and bug fixes

Field Technician

Moisture Intrusion Solutions
09.2023 - 01.2024
  • Assisted with performing field tests on fenestration products according to AAMA guidelines
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to surpass expectations and enhance customer satisfaction.

Custodian

Pittsburgh Chinese Church Oakland
06.2015 - 06.2021
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Education

Associate in Science (AS) - Software Engineering

Community College of Allegheny County
Pittsburgh, PA
05.2019

High School Diploma -

Pennsylvania Cyber Charter School
Pittsburgh, PA
05.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Java
  • HTML5
  • CSS
  • IOS
  • Windows OS
  • MacOS

Certification

  • Developing AI Applications with Python and Flask August2024 Earned from an online site: coursera.com. The class is produced by the IBM Skills Network The class taught how to connect to IBM Watson AI systems via python, and how to implement them into applications. Those applications were pushed into a Flask framework and turned into web applications.
  • Introduction to Artificial Intelligence August2024 Earned from an online site: coursera.com. The class is produced by the IBM Skills Network Introduced different types of AI, how they're developed and trained. Learned the importance of good data and good ethics when implementing AI systems. Finally, went over the many use cases of AI.
  • Introduction to Web Development October2022 Earned from an online site: coursera.com. The class is produced by the IBM Skills Network The class used HTML, CSS, and Javascript to introduce the fundamentals of website development. It taught how the different parts are utilized and how the work together to produce a functional website.
  • Getting Started with Git and Github. October2022 Earned from an online site: coursera.com. The class is produced by the IBM Skills Network The class covered the uses of Git and Github. It taught how to use Git through Github as well as through a command line tool and a remote repository.

Languages

Swedish
Elementary

Timeline

Field Technician

Moisture Intrusion Solutions
09.2023 - 01.2024

Sales Associate

The Home Depot
12.2020 - Current

Web Developer

Biblical Foundations for Freedom
03.2019 - Current

Custodian

Pittsburgh Chinese Church Oakland
06.2015 - 06.2021

Associate in Science (AS) - Software Engineering

Community College of Allegheny County

High School Diploma -

Pennsylvania Cyber Charter School
Isaac Bucknell