Isaac Chacon
Palmdale,CA
Summary
Dynamic On-Site Service Representative at Incora with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in shipping and receiving, I excel in problem-solving and team collaboration, ensuring efficient operations and strong vendor relationships. Committed to delivering results and improving service quality.
Developed strong customer service and technical troubleshooting skills in fast-paced, client-facing environment. Proven ability to resolve issues efficiently and maintain high client satisfaction standards. Seeking to transition into new field and apply these valuable skills to achieve impactful results.
Overview
2
2
years of professional experience
Work History
On-Site Service Representative
Incora
03.2025 - Current
- Assisted customers with product inquiries and service requests to enhance satisfaction.
- Managed inventory levels to ensure optimal stock availability and reduce excess.
- Assisted in tracking shipments and monitoring delivery schedules for accuracy.
- Supported vendor relationships by maintaining effective communication and documentation.
Shipping Associate
MS Aerospace
12.2023 - 03.2025
- Processed incoming and outgoing shipments using warehouse management systems
- Assisted in training new associates on shipping procedures and equipment operation.
- Collaborated with team members to optimize workflow and efficiency in shipping operations.
- Prepare orders for shipping by creating shipping labels and packaging slips.
Education
High School Diploma -
Highland High School
Palmdale, CA06-2019
Skills
- Sales assistance
- Problem-solving
- Time management
- Shipping and receiving
- Team collaboration
Timeline
On-Site Service Representative
Incora
03.2025 - Current
Shipping Associate
MS Aerospace
12.2023 - 03.2025
High School Diploma -
Highland High School