Isaac Crear
Houstom,TX
Summary
Dynamic IT Manager with a proven track record at Jarvis Christian College, enhancing network performance and security. Skilled in cash flow management and effective communication, I successfully led infrastructure upgrades and improved help desk operations, resulting in increased productivity and customer satisfaction. Committed to fostering teamwork and training staff for optimal performance.
Overview
6
6
years of professional experience
Work History
Pawn Broker
Advanced Cash America
01.2024 - 02.2026
- Evaluated collateral for loans, ensuring compliance with company policies and procedures.
- Processed transactions efficiently, maintaining accurate records of customer interactions and agreements.
- Assisted customers in understanding loan options, fostering positive relationships and trust.
- Monitored inventory levels of merchandise, ensuring optimal stock availability for sales.
- Conducted appraisals on various items, employing expertise to determine fair market value.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
Technician
Jarvis Christian College
05.2020 - 01.2024
- Operated and maintained laboratory equipment to ensure efficient workflow and accurate results.
- Assisted in troubleshooting technical issues to minimize downtime and enhance productivity.
- Conducted routine inspections of equipment, identifying maintenance needs and reporting findings promptly.
- Collaborated with team members to implement safety protocols, fostering a secure working environment.
- Documented procedures and results meticulously, ensuring compliance with institutional standards and regulations.
IT Manager
Jarvis Christian College
05.2020 - 01.2024
- Led IT infrastructure upgrades to enhance network performance and security.
- Developed and implemented IT policies ensuring compliance with industry standards.
- Managed vendor relationships for software procurement and service contracts.
- Supervised help desk operations, improving response times and customer satisfaction.
- Trained staff on new software applications, increasing overall productivity levels.
- Conducted regular system audits to identify vulnerabilities and optimize security measures.
Education
High School Diploma -
Pine Tree High School
Longview, TX2020
Skills
- Cash flow management
- Effective communicator
- Teamwork orientation
- Negotiations
- Training and coaching
- Documentation skills
- Inventory management
- Sales proficiency
Timeline
Pawn Broker
Advanced Cash America
01.2024 - 02.2026
Technician
Jarvis Christian College
05.2020 - 01.2024
IT Manager
Jarvis Christian College
05.2020 - 01.2024
High School Diploma -
Pine Tree High School