Isaac Doss
Spiro
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Ambitious coach with several years of comprehensive experience promoting physical and psychological benefits for athletes and encouraging sport participation. Well-versed in developing successful coaching plans and monitoring and evaluating progress of athletes. Encouraging and motivational professional committed to improving team performance.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Owner
Doug’s Vending
Spiro
01.2025 - Current
- Managed inventory levels for vending machine stock and supplies.
- Coordinated vending machine placements in high-traffic locations.
- Developed vendor relationships to ensure timely product delivery.
- Handled customer inquiries and resolved service issues efficiently.
- Tracked sales data to optimize product selection and placement.
- Maintained vending machine cleanliness and operational functionality.
- Trained staff on equipment usage and customer service protocols.
- Implemented marketing strategies to promote new products effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Led startup and creation of operational procedures and workflow planning.
Assistant Store Manager
Walmart
Anadarko
03.2023 - 08.2024
- Assisted in managing daily store operations and employee workflows.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Trained new team members on customer service and sales techniques.
- Oversaw inventory management and maintained stock levels on the sales floor.
- Facilitated team meetings to communicate goals and expectations effectively.
- Resolved customer inquiries and complaints to enhance shopping experiences.
- Implemented promotional displays to attract customers and boost sales.
- Monitored compliance with safety standards and store policies regularly.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Manager
Doug’s Vending
Spiro
08.2016 - 05.2020
- Managed daily operations of vending machine inventory and supply chain logistics.
- Oversaw staff scheduling and training to ensure efficient service delivery.
- Coordinated maintenance and repairs of vending machines across multiple locations.
Education
Spiro High School
Spiro, OKSkills
- Team leadership
- Training and development
- Effective communication
- Time management
- Conflict resolution
- Performance evaluation
- Relationship building
- Human resource management
- Partnership development
- Competitive analysis
- Project management
- Hiring and staffing
- Customer relations
- Process optimization
- Key partnership cultivation
- Talent development
- Strategic planning
- Team oversight
- Staff management
- Employee development
- Brand strategy planning
Affiliations
- Coach/volunteer every year to kids sports since 2018. Basketball, baseball, and flag football.
- Undefeated as a basketball coach in association with Spiro little league. Basketball is my passion.
- Was recruited in Middle School as a pitcher in baseball until I suffered a shoulder and bicep tear.
- 1 on 1 player skill development in multiple sports.
- Youth pastor at “The Well” first Assembly of God in Pocola, OK since 2024.
- Musician in every percussive instrument along with strings. Won multiple awards with Spiro high school band 2014-18 under band director Amy Cumpton.
Certification
- I have completed the player safety and concussion classes in Oklahoma as long with referee training in years prior for basketball and baseball.
Timeline
Owner
Doug’s Vending
01.2025 - Current
Assistant Store Manager
Walmart
03.2023 - 08.2024
Manager
Doug’s Vending
08.2016 - 05.2020
Spiro High School