Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Flores

Lubbock,TX

Summary

Dynamic leader with a proven track record at Amazon, enhancing customer satisfaction and streamlining operations. Excelled in relationship building and inventory management, showcasing exceptional time management and leadership qualities. Achieved significant improvements in team productivity and customer engagement through innovative strategies and effective communication.

Overview

13
13
years of professional experience

Work History

Associate

Amazon
05.2022 - Current
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Supervisor

Wendys Restaurant
01.2024 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Supervisor

Krispy Kreme Donuts
06.2018 - 05.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Cook

Twin Peaks
01.2021 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cook

Abuelos
09.2011 - 06.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Lubbock High School
Lubbock, TX

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Workplace Safety
  • Decision-Making
  • Relationship Building
  • Courteous and Professional
  • Flexible Schedule
  • Oral communication

Timeline

Supervisor

Wendys Restaurant
01.2024 - 09.2024

Associate

Amazon
05.2022 - Current

Cook

Twin Peaks
01.2021 - 08.2022

Supervisor

Krispy Kreme Donuts
06.2018 - 05.2023

Cook

Abuelos
09.2011 - 06.2018

High School Diploma -

Lubbock High School

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Isaac Flores