Summary
Work History
Education
Skills
Timeline
Generic

Isaac Gentry

Summary

Very eager and hardworking with a good knowledge of Mac, Windows, and Chrome OS as well as good problem solving skills. Very friendly and personable with great communication skills. An experienced problem solver with a good knowledge base for computer repairs and device management.

Work History

IT Intern

Columbia Academy
05.2023 - 08.2023

-Helped with the handout and enrollment of over 700 Chromebooks, Macbooks, and IPads.

-Delivered troubleshooting help to teachers and students

-Helped Manage our network and clean up and organize switches

-Repaired chrome devices

-Resolved Internet, wireless and wired network access problems.

-Tested systems to identify root causes to problems and uncover bugs.

-Maintained inventory records and documentation for equipment in database.

- Helped create new users and set up their emails

-Helped set up and install phones for teacher's classrooms



Education

High School Diploma -

Columbia Academy
Columbia, TN
05.2023

Skills

  • Resolve Technical Problems
  • Documentation Management
  • Software and hardware Installation
  • resolving Hardware Issues
  • Problem Analysis
  • Compile Data
  • Printers and Peripherals
  • Friendly and Patient
  • Good communication skills
  • Knowledge Base

Timeline

IT Intern

Columbia Academy
05.2023 - 08.2023

High School Diploma -

Columbia Academy
Isaac Gentry