Isaac Hill
Phoenix,AZ
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Kneaders Bakery & Cafe
Chandler, AZ
08.2023 - Current
- I started out as a cashier/expo-worker in the evenings where I was tasked with taking orders from both the drive through and lobby as well as grabbing/packaging soups, pastries, and loaves of bread to then be passed out to customers. Due to the evenings being slower in nature I was typically scheduled in groups of two or three and as such, became proficient in balancing all the aforementioned tasks simultaneously, ensuring that every customer was addressed and given their food in a timely manner. After a few months I learned how to run the kitchen which included: learning how to cook the food, prep the stations, and maintain a clean environment. I became such a trusted member that I could be relied on to pick up and drop goods between other stores as well as train and monitor the progress of other employees at their positions.
Crew Member
Wendy's
Phoenix, AZ
06.2021 - 11.2021
- While I learned to perform every crew member position while working there, I was predominantly a cashier at the drive through. Typically I would take orders and prepare drinks. That being said, because we were frequently short staffed near the end of my time working there, I would also be tasked with preparing and checking the orders to ensure that no item was missing as well as prepare fries and nuggets while taking orders. This not only developed skills in multitasking, and customer service, but also demonstrates my strong memory and ability to work in high stress environments.
Education
High School Diploma -
Desert Vista High School
Phoenix, AZ05-2022
Skills
- Food Preparation
- Serving
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Heavy lifting
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
Food Handler Certification
Timeline
Crew Member
Kneaders Bakery & Cafe
08.2023 - Current
Crew Member
Wendy's
06.2021 - 11.2021
High School Diploma -
Desert Vista High School