Isaac Lockhart
Haysi,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Multiple years experience of customer service and serving the public in general.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Coalfield Mine Supply
06.2021 - Current
- Acted as liaison between company and customer with multiple different company's.
- Helped customers find what was needed and answered any questions that arise.
- Developed and maintained positive relationships with clients and other stakeholders.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Security Guard
Caviler Mining Co.
02.2020 - 08.2020
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Waiter
Breaks Interstate Park
02.2019 - 11.2019
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High school diploma -
Ridgeview High School
Clintwood, VA06.2020
Some College (No Degree) -
East Tennessee State University
Johnson City, TNSkills
- Food Service
- Warehouse Experience
- Cleaning Experience
- Cashiering
- Administration and Management
- Customer service
- Guest Satisfaction
- Customer relations
Accomplishments
1.Eagle scout.
2. Former division 1 athlete
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Customer Service Representative
Coalfield Mine Supply
06.2021 - Current
Security Guard
Caviler Mining Co.
02.2020 - 08.2020
Waiter
Breaks Interstate Park
02.2019 - 11.2019
High school diploma -
Ridgeview High School
Some College (No Degree) -
East Tennessee State University
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