Reliable individual with a solid background in customer service and team collaboration. Known for exceptional time management and sales expertise, dedicated to supporting business objectives through high-quality service.
Overview
5
5
years of professional experience
Work History
Cashier
WIC
Oakland, California
01.2025 - Current
Delivered high level of customer service to patrons using active listening and engagement skills.
Assisted customers in locating specific products, answered questions, and provided product recommendations.
Educated customers on WIC program benefits and eligibility requirements.
Maintained cleanliness and organization of checkout area, including countertops, registers, and floors.
Sales Associate
Foot Locker
Emeryville, California
11.2022 - Current
Assisted customers with product selection and provided exceptional service.
Educated customers on footwear features and benefits for informed purchases.
Helped customers find specific products, answered questions, and offered product advice.
Maintained sales floor organization and ensured merchandise was well-displayed.
Collaborated with team members to achieve daily sales goals.
Cybersecurity Intern
Blue Shield
Oakland, Oregon
09.2023 - 06.2025
Researched emerging trends in cybersecurity threats, risks, and countermeasures.
Researched emerging cybersecurity threats and best practices for prevention.
Conducted incident response drills to prepare for potential cybersecurity breaches.
Collaborated with team members to develop cybersecurity awareness training materials.
Contributed to team meetings focused on improving security policies and procedures.
Intern
District Attorney Office of Alameda
Oakland, California
12.2021 - 06.2022
Assisted attorneys in preparing case files and legal documents.
Organized and maintained case management systems for efficient access.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
High School Diploma -
Cristo Rey De La Salle East Bay High School
Oakland, CA
06-2025
Some College (No Degree) - Construction Management
California State University, East Bay
Hayward, CA
09-2026
Skills
Customer service
Product knowledge
Sales strategies
Team collaboration
Communication skills
Complaint resolution
Dependability
Time management
Decision making aptitude
Work ethic
Timeline
Cashier
WIC
01.2025 - Current
Cybersecurity Intern
Blue Shield
09.2023 - 06.2025
Sales Associate
Foot Locker
11.2022 - Current
Intern
District Attorney Office of Alameda
12.2021 - 06.2022
High School Diploma -
Cristo Rey De La Salle East Bay High School
Some College (No Degree) - Construction Management