Isaac Mendieta Ventura
Dallas,TX
Summary
Results-driven professional with extensive experience in banquet operations and customer service. Specializes in team leadership, health and safety compliance, and optimizing guest experiences to ensure high satisfaction and operational efficiency.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Banquet Captain,Server,Bartender
Maggiano's Little Italy
Dallas, TX
10.2022 - Current
- Supervised food and beverage service, ensuring compliance with quality standards during banquet events.
- Facilitated banquet events from setup to cleanup, achieving seamless service delivery and enhancing guest satisfaction.
- Collaborated with banquet servers and support staff to optimize workflow and enhance event execution.
- Acted as primary guest contact during events, promptly addressing needs to ensure a pleasant experience.
- Monitored food and beverage service compliance with Maggiano's standards, upholding operational efficiency.
Server
Meso Maya
Dallas, TX
04.2023 - 11.2023
- Delivered exceptional hospitality, creating welcoming atmosphere and contributing to guest satisfaction.
- Streamlined order processing and service delivery, improving customer experience through timely service.
- Addressed guest issues promptly, strengthening customer relations and fostering a positive dining environment.
- Ensured cleanliness and organization of tables and dining areas for optimal guest comfort.
Carry out, server
Saltgrass Steak House
Dallas, TX
01.2019 - 03.2021
- Delivered exceptional customer service in a fast-paced environment, strengthening guest relationships.
- Greeted customers, answered questions, and ensured satisfaction, fostering a welcoming dining atmosphere.
- Coordinated with kitchen staff for timely and accurate order handoff, supporting smooth service flow.
Food runne, Busser, Barback
BOURBON STEAK
Glendale, CA
04.2017 - 09.2019
- Delivered food and drinks to waiters promptly, contributing to positive dining experiences for guests.
- Maintained cleanliness of dining room and equipment, upholding health and safety compliance.
- Reset tables efficiently for next service, facilitating smooth operational workflow.
runner
Café Santorini
Old Pasadena, CA
01.2015 - 09.2017
- Delivered food orders from kitchen to customers' tables quickly and accurately, enhancing guest satisfaction.
- Maintained cleanliness of designated area and equipment, ensuring a hygienic dining environment.
- Delivered food and beverages to customers efficiently.
- Assisted servers in setting up dining areas and tables.
- Maintained cleanliness of dining and service areas.
busser,runner
KATANA
Los Angeles, CA
- Assisted waiters by delivering food and beverages to tables promptly.
- Anticipated customer needs by delivering silverware, ice water, condiments, and fulfilling special requests.
- Restocked clean linens, silverware, glassware, and dishes in the dining room to maintain service readiness.
- Transported dirty dishes to kitchen, maintaining cleanliness of tables and seats.
- Reset tables between dining shifts to prepare for new guests. for the next service, and handling other dining room needs.
- Maintained health and safety standards in the restaurant.
- Adapted to standing for long periods while serving customers. for extended periods of time, walking short distances most of the working day, reaching, lifting, and carrying food.
runner,busser,server
BOSSA NOVA
Hollywood, CA
- Delivered food and drinks promptly to tables, ensuring customer satisfaction.
- Supported waitstaff by promptly refilling drinks and clearing plates, contributing to seamless service flow.
- Prepared and served hot tea, coffee, and various beverages to customers, elevating their dining experience.
- Prepared a variety of drinks, including lemonade, iced tea, sangrias, and frozen margaritas, to ensure customer satisfaction.
- Remained aware of the customer's needs and provided guests with clean silverware, ice water, condiments and special requests.
- Refilled ice bins, wine racks, and beer taps to ensure availability.
- Reset tables for next service while addressing additional dining room needs, contributing to a smooth workflow.
- Ensured compliance with health and safety standards to create a safe dining environment.
Runner
YELLOWTAIL
West Hollywood, CA
- Sanitized tables and seats to ensure cleanliness and improve customer experience.
- Maintained cleanliness of assigned area and equipment to uphold hygiene standards.
- Replenished clean linens, silverware, glassware, and dishes to support dining operations.
- Prepared hot teas and coffees for customers.
- Maintained compliance with health and safety standards to ensure a safe dining environment.
Marco's Italian Restaurant
West Hollywood, CA
- Deliver food to the guests
- Ensure that food is delivered quickly and at the right temperature
- Provide and maintain all foodstuff for the restaurant
- Maintained health and safety standards in the restaurant
- Set tables with clean linens and condiments
- Carried dirty dishes to the kitchen and wiped tables and seats with dampened cloth
- Kept assigned area and equipment clean
- Made coffee, prepared drinking glasses with ice and lemon and cut loaves of bread
- Replenished supply of clean linens, silverware, glassware and dishes in the dining room
- Remained aware of customer's needs and provided guests with clean silverware, ice water, condiments and special requests
- Used to stand for extended periods of time, walking short distances most of the working day, stooping, reaching, lifting, and carrying food.
Education
High School Diploma -
Tecnica 118
Mexico07-2007
Skills
- Event and logistics coordination
- Service quality assurance
- Customer service and relations
- Team leadership
- Banquet operations management
- Health and safety compliance
- Event execution
- Guest relations
- Health and safety compliance
Languages
Spanish
Professional
English
Professional
Timeline
Server
Meso Maya
04.2023 - 11.2023
Banquet Captain,Server,Bartender
Maggiano's Little Italy
10.2022 - Current
Carry out, server
Saltgrass Steak House
01.2019 - 03.2021
Food runne, Busser, Barback
BOURBON STEAK
04.2017 - 09.2019
runner
Café Santorini
01.2015 - 09.2017
busser,runner
KATANA
runner,busser,server
BOSSA NOVA
Runner
YELLOWTAIL
Marco's Italian Restaurant
High School Diploma -
Tecnica 118