Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaac Pena

Garfield

Summary

Detail-oriented individual with a proven track record in customer service roles. Skilled in time management and conflict resolution, contributing to enhanced team efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Santonis' Pizza
Garfield, NJ
04.2026 - Current
  • Navigated delivery routes efficiently to ensure timely pizza deliveries.
  • Operated delivery vehicle while adhering to safety and traffic regulations.
  • Communicated with customers regarding order status and delivery updates.
  • Maintained cleanliness and organization of vehicle for optimal performance.

Cleaner

Passaic Pediatrics
Passaic, NJ
01.2020 - Current
  • Ensured cleanliness and sanitation of patient areas, enhancing overall hygiene standards.
  • Operated cleaning equipment efficiently to maintain facility safety and cleanliness.
  • Collaborated with staff to optimize cleaning schedules, improving workflow effectiveness.
  • Conducted routine inspections to identify and address maintenance needs promptly.

Cashier/Customer Service Representative

Walmart
Garfield, NJ
08.2023 - 03.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product location on sales floor.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Handled cash and card transactions.

Wait Staff Member

The Venetian Special Events&Catering
Garfield, NJ
09.2022 - 04.2023
  • Delivered exceptional customer service in high-pressure environments.
  • Coordinated event setup and breakdown, ensuring seamless transitions.
  • Trained new staff on service standards and operational procedures.
  • Assisted in menu planning and food presentation for diverse events.

Education

High School Diploma -

Garfield High School
Garfield

Skills

  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Conflict resolution
  • Refunds and exchanges
  • POS system operations
  • Attention to detail
  • Cleaning and sanitizing
  • Money handling
  • Order accuracy & taking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Driver

Santonis' Pizza
04.2026 - Current

Cashier/Customer Service Representative

Walmart
08.2023 - 03.2024

Wait Staff Member

The Venetian Special Events&Catering
09.2022 - 04.2023

Cleaner

Passaic Pediatrics
01.2020 - Current

High School Diploma -

Garfield High School