Isaac Simon
Puyallup,WA
Summary
Hard working employee. Strives to have great customer service. upholds impeccable service skills. Strives to improve in any way possible. Very high energy. Very enthusiastic about working anyway and making the most of my time. Very highly-motivated employee with desire to take on new challenges. Very strong work ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Chick Fil A
Puyallup, WA
08.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
Carpet Installer
Domingo Simon
Puyallup, WA
01.2020 - 08.2023
- Utilized hand tools such as knives, scissors, irons and seam rollers to install carpets properly.
- Walked through jobs sites after installation to identify errors and completed rework to correct problems.
- Communicated with customers regarding their expectations for the finished product.
- Handled consumer complaints related to carpets and upholstery to address concerns and answer questions.
- Adhered strictly to safety guidelines while working with power equipment.
- Inspected carpets for flaws or imperfections before installing them.
- Demonstrated protective coatings and odor treatments to upsell services and increase profits.
- Performed residential, commercial and institutional jobs with accuracy, safety and speed.
Education
Associate of Arts - Business
Pierce College
Puyallup, WA06-2024
Skills
- Order Management
- Guest Engagement
- Cash Handling
- Positive and Professional
- Professional Appearance
- Strong Work Ethic
- Exceptional Customer Service
- Performance Improvement
- Customer Service
- Flooring Installation
- Analytical Thinking
- Problem-Solving
- Effective Communication
- Active Listening
- Continuous Improvement
- Problem-Solving Abilities
- Decision-Making
- Multitasking
Languages
Spanish
Native/ Bilingual
Certification
- Certified CPR
Accomplishments
- Best work ethic
- Best worker
- Most compliments from people
- Most motivated
Timeline
Server
Chick Fil A
08.2023 - Current
Carpet Installer
Domingo Simon
01.2020 - 08.2023
Associate of Arts - Business
Pierce College
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