Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative

Isaac Xiong

Systems Analyst
Oshkosh,Wisconsin

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Systems Analyst

VF Corporation
Appleton, WI
07.2021 - Current
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Trained business personnel in use of systems.
  • Collected, defined and analyzed business requirements.

Electric Estimator

Blair, Church, & Flynn
Fresno, CA
07.2020 - 05.2021
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
  • Devised, enhanced and communicated deliverable timetables by reviewing project requirements, scope and resources to make accurate assessments.

Vendor Management Intern

Secura Insurance
Neenah, WI
07.2019 - 07.2020
  • Analyzed existing contracts to populate vendor inventory database with key metrics.
  • Analyzed over 100 vendor contracts to create mailings for each IT vendor to notify the address change for the new home office.
  • Assisted in testing the requirements and process for IT Vendor contracts in SharePoint.

Service Desk Intern

Secura Insurance
Neenah, WI
11.2018 - 07.2019
  • Responded to support requests from end users and guided individuals through basic troubleshooting tasks.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Configured hardware, devices and software to set up work stations for employees.

Education

BBA - Information Systems

University of Wisconsin - Oshkosh
WI
05.2014 - 05.2020

Skills

Troubleshooting abilities

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Interests

Sports

Volunteering

Community Outreach

Timeline

Systems Analyst

VF Corporation
07.2021 - Current

Electric Estimator

Blair, Church, & Flynn
07.2020 - 05.2021

Vendor Management Intern

Secura Insurance
07.2019 - 07.2020

Service Desk Intern

Secura Insurance
11.2018 - 07.2019

BBA - Information Systems

University of Wisconsin - Oshkosh
05.2014 - 05.2020
Isaac XiongSystems Analyst