Isaac Fordham III
Valley Village,CA
Summary
A highly adaptable and customer-focused individual with diverse experience in management, sales, and the food service industry. At 19 years old, I've thrived in roles as a manager, sales associate, busser, waiter, and cashier, demonstrating strong leadership, communication, and problem-solving skills. I excel in fast-paced environments and am committed to delivering excellent customer service. Eager to take on new challenges and continue developing professionally, I am confident in my ability to contribute effectively to any team.
Overview
3
3
years of professional experience
Work History
Manager
Lemon Leaf Cafe
Burbank , CA
01.2024 - 08.2024
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Sales Associate
Shoe Palace
West Hollywood , CA
09.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Cashier/Crew Member
Patty Wagon La
North Hollywood , CA
02.2023 - 10.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
Waiter/Table Busser
Ronan La
West Hollywood , CA
08.2021 - 02.2022
- Provided excellent customer service to ensure repeat customers.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
Education
Associate of Arts -
Los Angeles Valley College
Van Nuys, CA06-2026
High School Diploma -
Fairfax Senior High School
Los Angeles, CA06-2023
Skills
- Retail Store Operations
- Customer Service
- Sales Strategies
- Social Media Marketing
- Cash Handling
- Product Knowledge
Timeline
Manager
Lemon Leaf Cafe
01.2024 - 08.2024
Sales Associate
Shoe Palace
09.2023 - 12.2023
Cashier/Crew Member
Patty Wagon La
02.2023 - 10.2023
Waiter/Table Busser
Ronan La
08.2021 - 02.2022
Associate of Arts -
Los Angeles Valley College
High School Diploma -
Fairfax Senior High School
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