Isabel Buenrostro
Las Vegas
Summary
Reliable and punctual, with a service-oriented nature and analytical approach to resolving customer problems. Have proven willingness to take on any task to support the team and help with business success. Detail-oriented and able to learn new tasks quickly and effectively. Outgoing and confident with a dedication to great customer satisfaction and experience.
Overview
3
3
years of professional experience
Work History
Maitre D'
Beauty & Essex, Tao Group
05.2024 - Current
- Welcomes guests in a warm and friendly manner, ascertains their dining preferences and needs, and determines where best to seat them
- Has managed 700+ covers a night while observing the bar flow and availability
- Makes reservations, and keeps track of available tables in addition to maintaining and updating the floor plan
- Give guests precise wait time estimates and keep them informed about their seating arrangements
- Observes food allergies and other dietary restrictions, responds to requests and inquiries from guests in a courteous and timely manner, and works with the kitchen crew and other team members as necessary
Maitre D'
El Dorado Cantina
08.2022 - 08.2024
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions
- Developed relationships with regular customers to encourage repeat business opportunities
- Organized large parties for special events, such as birthdays or anniversaries
- Ensured efficient dining room operation by managing staff duties and activities
Barista
Dutch Bros
06.2023 - 10.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Provided excellent customer service by responding to inquiries quickly and professionally
Associate
Express Clothing
12.2021 - 03.2022
- Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers
- Tracked company inventories, moved excess stock, and arranged products to improve sales
Education
Bachelor of Science - Medical Radiologic Technology
University of Nevada
Las Vegas, NV05.2026
High School Diploma -
Durango High School
Las Vegas, NV06.2022
Skills
- Strong Communication and Interpersonal Skills
- Guest Engagement
- High-Volume Dining
- Reservation Coordination
- Positive and Professional
- Service Prioritization
Timeline
Maitre D'
Beauty & Essex, Tao Group
05.2024 - Current
Barista
Dutch Bros
06.2023 - 10.2023
Maitre D'
El Dorado Cantina
08.2022 - 08.2024
Associate
Express Clothing
12.2021 - 03.2022
High School Diploma -
Durango High School
Bachelor of Science - Medical Radiologic Technology
University of Nevada
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