Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Isabel Campbell

Aurora,CO

Summary

Reliable Shift Leader with over two years in the customer service industry. Experienced in employee training and team leadership. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead

Gina's Kitchen
02.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Team Lead

Panera Bread
05.2022 - 03.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Nurtured long-term relationships with guests by understanding their needs accurately, delivering orders on time, and providing exceptional customer support.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

High School Diploma -

Rangeview High School
Aurora, CO
05.2024

Skills

  • Customer service
  • Reliability
  • Employee Training
  • Sales proficiency
  • Cash Handling
  • Problem-Solving
  • Team Leadership
  • Strong verbal and written communication
  • POS System Operation
  • Role Modeling
  • Relationship Building
  • Teamwork and Collaboration

Accomplishments

  • Graduated Rangeview High School with high honors.
  • Honed skills as a team player.
  • Worked large events, maintaining professionalism and a focus on customer service.

Certification

  • Food Safety Certification, Gina's Kitchen - March 2023 to Present
  • Food Allergy Awareness, Gina's Kitchen - March 2023 to Present

Timeline

Shift Lead

Gina's Kitchen
02.2023 - Current

Team Lead

Panera Bread
05.2022 - 03.2023

High School Diploma -

Rangeview High School

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Isabel Campbell