ISABEL KEEGAN
Williston,ND
Summary
Ambitious and attentive leader, striving for a positive environment where employees can succeed. Dedicated to customer service and known for maintaining rapport. Detail oriented worker with good communication and problem solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Red Rock Auto
North Dakota, ND
07.2023 - 04.2025
- Qualified buyers by understanding their requirements and interests and matching these interests to various car models.
- Built rapport with clients by providing quality customer service and problem solving.
- Maintained an active prospecting and outreach schedule, making over 100 calls per week.
- Closed sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
- Maintained ongoing relationships with clients to confirm satisfaction with the product and secure future business.
Receptionist/Office Assistant
VetExperts
Watford City, ND
03.2023 - 07.2023
- Created a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees.
- Handled customer requests over the phone and in person. Maintaining accurate notes for each request.
- Handled high volume of calls per day to address patient needs, appointment scheduling, and concerns.
- Organized and filed company documents either electronically or with a paper filing system.
Assistant Manager/Barista
DOOR 204/FEDEX
Watford City, ND
12.2021 - 02.2023
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Processed and shipped customers FedEx packages.
- Organized schedules and shift coverage to meet expected business demands.
- Initiated inventory control measures to manage stock, maintain cost levels and meet customer demand.
- Recruited and hired qualified candidates to fill open positions.
- Assisted in advertising coffee/mail services through social media.
- Managed new hire trainings and onboarding to keep employees aware of company policies and procedures.
Live-In Nanny
PRIVATE FAMILY HOME
Salt Lake City, UT
02.2020 - 12.2021
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Cooked nutritious meals to promote healthy diet.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Aided with bathing, dressing, teeth brushing and diapering to ensure healthy personal hygiene.
- Transported children to and from school/activities.
- Aided a special needs child.
Lead Hostess
SALISH LODGE & SPA
Snoqualmie, WA
12.2018 - 01.2020
- Organized high volumes of guests in a timely manner.
- Greeted guests and gathered information to seat groups.
- Enhanced guests experience by fulfilling personal requests during their stay.
- Answered phones throughout the day, responding to any questions regarding the lodge and creating reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
GED -
Pearson VUE GED Testing Center
Sandy, UT04.2021
Skills
- Time management
- Sales negotiation
- Professionalism
- Appointment scheduling
- Customer service
- Conflict resolution
- Multitasking and organization
- Service upselling
Timeline
Sales Consultant
Red Rock Auto
07.2023 - 04.2025
Receptionist/Office Assistant
VetExperts
03.2023 - 07.2023
Assistant Manager/Barista
DOOR 204/FEDEX
12.2021 - 02.2023
Live-In Nanny
PRIVATE FAMILY HOME
02.2020 - 12.2021
Lead Hostess
SALISH LODGE & SPA
12.2018 - 01.2020
GED -
Pearson VUE GED Testing Center
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