Isabel Mayes
Arlington ,TX
Summary
Dynamic professional with a proven track record at Texas Roadhouse, adept in complex problem-solving and clear communication. Excelled in high-paced environments, enhancing customer satisfaction and driving revenue growth. Highly reliable with an engaging personality, skilled in Office Suite, and known for fostering team-oriented atmospheres. Continuously sought after for trusted performance and ability to uplift service standards. Detail-oriented team player with strong organizational skills and able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Bartender and Server
Texas Roadhouse
07.2019 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties and setting up for incoming shift.
- Multi-tasked in high-energy and high-paced environment.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated warm relationships with regular customers.
- Thrived in team-oriented environment.
Substitute Teacher, K-12
Mansfield ISD
01.2023 - 05.2023
- Supervised lunchroom and recess activities.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Implemented classroom management techniques to maintain positive learning environment.
Sno Technician
Bahama Bucks
04.2017 - 09.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Notified supervisor and peers of low product inventory and customer complaints.
- Processed customer payments and balanced cash drawers.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At Arlington
Arlington, TX12.2023
Skills
- New Hire Training
- Clear and effective communication
- Professional Appearance
- Highly reliable
- Engaging personality
- Complex Problem-Solving
- Team-Oriented
- Thrives in high-paced environments with level-headed mindset
- Experienced in Office Suite
Timeline
Substitute Teacher, K-12
Mansfield ISD
01.2023 - 05.2023
Bartender and Server
Texas Roadhouse
07.2019 - Current
Sno Technician
Bahama Bucks
04.2017 - 09.2021
Bachelor of Arts - Criminal Justice
The University of Texas At Arlington
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