Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Isabel Mello

Summary

Actively seeking a position in customer service where I can utilize my interpersonal skills and professional attitude to contribute to customer satisfaction and the company's mission statement

Overview

4
4
years of professional experience

Work History

Sales Associate

Orangetheory Fitness
Modesto, CA
10.2022 - Current
  • Ensuring quality customer service for members
  • Selling products to members and non-members
  • Lead outreach
  • Ensuring the cleanliness of the studio

Assistant Manager/Server

Amici's East Coast Pizzeria
Danville, CA
01.2021 - 03.2023
  • Assisted with managing a team of 20 employees on a given shift
  • Managed the workflow of the front and back of the house
  • Resolved all customer inquiries and concerns in a timely manner to promote customer satisfaction
  • Used deep menu knowledge to guide guest to their ideal dining experience
  • Served guest efficiently, handling busy times with professionalism and ease

Education

Bachelor of Science - Business Administration

California State University- Stanislaus
Turlock, CA
12-2024

Business Administration

Las Positas College
Livermore, CA
12.2022

Skills

  • Customer service
  • Effective communication
  • Decision-making
  • Staff management
  • Sales techniques
  • Team leadership

Extracurricular Activities

College Soccer at CSU Stanislaus, 2023,2024

College Soccer at Las Positas College, 2021, 2022, Team Captain 

High School Soccer Team, 4 years, Team captain 2016 & 2017

Timeline

Sales Associate

Orangetheory Fitness
10.2022 - Current

Assistant Manager/Server

Amici's East Coast Pizzeria
01.2021 - 03.2023

Bachelor of Science - Business Administration

California State University- Stanislaus

Business Administration

Las Positas College

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Isabel Mello