Isabel Rafeedie
Summary
Experienced HR professional with a focus on benefits administration and employee engagement, currently preparing for the SHRM-CP exam in July 2024. Demonstrated ability to streamline processes, enhance staff morale, and manage vendor relationships efficiently at Coronis Health. Known for strong analytical skills and in-depth regulatory compliance knowledge, ensuring seamless operations and cost-effective outcomes.
Overview
5
5
years of professional experience
Work History
Human Resources Benefits Administrator
Coronis Health
Remote
08.2022 - Current
- Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
- Assisted employees with complex benefits-related issues, resolving concerns quickly and professionally.
- Managed 1,200 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
- Oversee COBRA administration tasks including notifications, enrollments, and terminations in compliance with applicable laws.
- Enhanced employee benefits satisfaction by effectively managing and administering various benefit programs.
- Managed the annual open enrollment process, ensuring a smooth and efficient experience for all employees.
- Ensured accuracy of all benefit-related data in HRIS system, minimizing errors that could impact employees'' coverage or eligibility.
- Reduced benefits cost by conducting regular audits and identifying discrepancies in billing and coverage.
- Addressed any discrepancies found during reconciliation processes between carrier invoices and payroll deductions.
- Managed relationships with third-party vendors such as insurance carriers, retirement plan administrators, and wellness program providers.
- Maintained compliance with federal regulations regarding employee benefits, avoiding costly penalties or legal issues.
- Streamlined benefits enrollment process for new hires, ensuring timely and accurate registration.
- Reports Administration
- Special Projects for Executive Team presenting to Private Equity Board
- Data Analyst
Human Resources Executive Assistant
San Fernando Community Health Center
San Fernando, CA
07.2021 - 12.2021
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets, and filing systems for management team.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Provided support during annual performance review cycles by collecting data on employee achievements and goals from managers across the organization.
- Maintained confidentiality of sensitive personnel information while handling various HR-related administrative tasks daily.
- Reduced employee turnover through proactive conflict resolution and timely response to employee concerns.
- Facilitated benefits administration tasks such as enrollment, changes, and terminations with accuracy and attention to detail.
- Stayed current on changes in employment law and regulations, ensuring company policies were updated accordingly to maintain compliance.
- Assisted with payroll processing duties including timecard approvals, adjustments, and resolving discrepancies promptly to ensure accurate compensation for all employees.
- Maintained accurate records of employee performance evaluations, promotions, and terminations to ensure legal compliance.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Human Resources Assistant
ILEAD
Valencia, CA
01.2020 - 07.2021
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing for 6 entities to ensure timely delivery of paychecks to all employees.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Benefits Administration
HR Executive Assistant
Santa Clarita Valley Water Agency
Santa Clarita, CA
01.2019 - 01.2020
- Supported executives in decision-making by providing comprehensive HR data analysis and insights.
- Assisted in developing competitive compensation packages, ensuring equitable pay structures across the organization.
- Created customized onboarding materials for new hires, facilitating a smooth transition into the company culture and expectations.
- Implemented progressive discipline measures when necessary, upholding company policies consistently.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Coordinated itineraries and scheduled appointments for human resources staff.
Education
Certification - Human Resources Administration
San Joaquin Valley College
Visalia, CA08.2019
Skills
- Benefits Administration Expertise
- Employee Engagement Strategies
- Recruitment and Onboarding
- Data Analysis Capabilities
- Regulatory Compliance Knowledge
- Vendor Relationship Management
- Strong analytical skills
Timeline
Human Resources Benefits Administrator
Coronis Health
08.2022 - Current
Human Resources Executive Assistant
San Fernando Community Health Center
07.2021 - 12.2021
Human Resources Assistant
ILEAD
01.2020 - 07.2021
HR Executive Assistant
Santa Clarita Valley Water Agency
01.2019 - 01.2020
Certification - Human Resources Administration
San Joaquin Valley College