ISABEL ROSAS
Washington
Summary
I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service. Motivated to learn, grow and excel in business management.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Ross Dress for Less
Washington
02.2026 - Current
- Managed daily operations and ensured smooth workflow across departments.
- Collaborated with team members to enhance customer service strategies.
- Assisted in training new employees on company policies and procedures.
DENTAL ASSISTANT
Cotton Creek Dental
Washington
08.2023 - 11.2024
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Assisted dentist with paperwork and billing protocol for required materials for dental procedures, both routine and less common procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability.
DENTAL ASISSTANT
Periodontal Specialists
11.2018 - 01.2021
- Performed general chair-side duties for general dentistry, Endo procedures and oral surgery.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Took dental images following strict patient protection rules.
- Sterilized rooms and prepped equipment and instruments for 5-10 procedures daily
Self Employment
- Gathered photo references to use as guidelines and textures for models.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
HIGH SCHOOL -
Millcreek High School
DENTAL ASSISTING -
Dental Essentials
Skills
- Bilingual
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Understanding Customer/Patient Needs
- Building Customer Trust and Loyalty
- Strong Communication
- Appointment scheduling
- Instrument sterilization
- Billing procedures
- Customer service
- Team collaboration
- Employee training
- Time management
Timeline
Assistant Manager
Ross Dress for Less
02.2026 - Current
DENTAL ASSISTANT
Cotton Creek Dental
08.2023 - 11.2024
DENTAL ASISSTANT
Periodontal Specialists
11.2018 - 01.2021
Self Employment
HIGH SCHOOL -
Millcreek High School
DENTAL ASSISTING -
Dental Essentials