Isabel Weiers
Peoria,AZ
Summary
Dynamic leader with proven expertise in complaint resolution and creative problem-solving, while at Ike’s Love and Sandwiches and Chick-fil-a. Excelled in mentoring staff to enhance productivity and customer satisfaction, demonstrating exceptional client service and the ability to thrive under pressure. Skilled in fostering professional growth and implementing effective safety processes.
Overview
2
2
years of professional experience
Work History
Shift Lead Supervisor
Ike’s Love and Sandwiches
Peoria, AZ
02.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Trainer
Chick-fil-a
Glendale, AZ
10.2022 - 02.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Centennial High School
Peoria, AZ05.2024
Skills
Complaint resolution
Safety processes and procedures
Client Service
Creative problem-solving
Works well under pressure
Accomplishments
Many 5-star reviews at Ike’s Love and Sandwiches.
References
Logan Kruse (Former Boss): 623-640-5341
Jenee Madrueno (Former Supervisor): 602-228-7387
Timeline
Shift Lead Supervisor
Ike’s Love and Sandwiches
02.2023 - Current
Trainer
Chick-fil-a
10.2022 - 02.2023
Centennial High School